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"When you arrive the place looks very clean and welcoming.The staff just top it off with amazing customer service. Easy check-in an checkout. Got to our room an it was everything me and my 2 kids needed an very clean. Beds were so comfortable. Warm inside pool an a relaxing spa space. Recommend this place , especially for the price and will deffently stay there again when we go back to Rotorua."

"Unfortunately the hot pools were only warm ( was a very chilly day)"

"i have stayed in so many hotels but unfortunately my experience with jet park was not plesant. first stay in jetpark and pretty average. staff at time of checkin wasnt very helpful. rest of staff were nicer. was booked for 3 nights and it was non refundable so had to stay for duration otherwise would have cancelled and booked elsewhere. website had few things which i find misleading and i did mention to staff . leaky sink in bathroom. housekeeping not very good. parking available if onsite...

"Family room was great especially with having 3 kids 10 and under. Breakfast was convenient. Check in and check out was easy. Only negative thing was no pamphlets or info in room, was all online but wasn’t advised so didn’t realise on the first night that room service etc was all online"

"Great place to stay very tidy property would definately stay again only issue we came across was Orange juice for what ever reason they had no orange juice available we had to go up to the dairy to get orange juice"

"Terrible"

"Great stay would recommend"

"Great view"

"Loved this place. We stayed 2 nights and on our way back from our holiday 9 days later stayed another 2 nights. Had a large private spa pool, comfortable King bed, great parking, very quiet, yet close to tourist attractions, like the Gondola, Maitai, 3D Art and eating places. Has a gym and sauna and swimming pool (warm enough for swimming). Loved the sauna and spa the best. All the staff are super friendly and welcoming, and helpful. Every time from hereon, this will be our first choice in...

"Overall a charming property with a very spacious room at a good rate. A/C and heating both worked very well. Great location right within walking distance to main dining and shopping area. Couple things to note is there is no elevator at the property but staff was able to assist with bringing luggage up. It is also private entrance to the rooms, like motel style"

"Clean room, friendly and helpful staff. Nothing to complain about 😃"

"Location was great. Clean place and very nice stuff."

"Room is clean, staff are good, but far from restaurants area!"

"We had a good one night stay as a family of two adults and two children (10 and 12). The room was a good size for us and we had everything that we needed."

"Twin queen bed room - quite spacious Nice bathroom, great shower pressure Comfortable bed Only downfall - no soundproofing"

"Nice View"