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"The staff made the place, couldn’t do enough for us! Restaurant was 10/10. Rooms were so lovely, but didn’t have aircon. Having a toddler highlighted the bathroom floor and around the toilet needed a deep clean. Amazing stay though, will be back!"

"The room was clean but patio door lock was broken. There were a couple of stains on the carpet. The water pressure in the shower was dreadful!"

"Lovely hotel, restaurant, bar, in an excellent location for shopping etc in Rye. Very good value for money. There is no free car parking but the pay & display/RINGO is immediately next door and less than a tenner a day. We can highly recommend this hotel."

"A property with so much history, and the staff were great. Good food too, we couldn't fault it"

"Lovely lounge areas/breakfast room. Our bathroom was looking very tired. Comfy bed. Bring back the swimming pool!"

"Really nice place to stay"

"Very laid back feel and lovely set up"

"Room was very spacious as was the ensuite. However we spent the first 20 minutes killing small moths/fruit flies (unsure what they were exactly). They were everywhere. Didnt mention to management. Breakfast - we felt a bit pressured to decide on the spot and from a one page menu tacked to the wall, what we wanted for a cooked breakfast. Could a menu be placed on the tables? Then the staff (housecleaners?) walked through the dinning area to get to the staff room, then came out to make a coffee....

"Despite its name, this place was anything but grand. It feels jaded and shabby, and was overpriced for what it is."

"The grounds are stunning with so much potential but it feels very much a work in progress. We used paddle boards on the lake, which was fab but an additional charge on top of a very expensive room. The sauna wasn’t quite up to heat, we stoked the wood burning hot tub for a dip, tried the lake to cool off and the cold plunge was unfortunately empty. The room was nice and clean. I booked the junior suite but ended up getting a suite. It didn’t feel any more special than a deluxe room elsewhere...

"Lovely Hotel at the top of Rye close to the church and the castle. Staff were friendly and helpful the breakfast was excellent with a large choice of items from continental and cooked food avaliiable plus hot drinks or juices.Our room was clean and comfortable perfect for our long weekend stay. I would highly recommend this Hotel."

"Cool hotel steeped in history and my room was huge and good. Hotel looks a bit jaded in places but really doesn't distract from fact it's a good place at a good price"

"The staff were helpful and friendly, the room was clean and very well appointed, parking was in a car park right outside the hotel so very easy, breakfast was delicious and well cooked. We loved it all so much that we will be going back some time next year. "

"Beautiful property and lovely staff… Breakfast was great and I would advise that you book dinner in advance as it gets booked up fast!"

"Nice comfy room, took the trouble to place fans in rooms in the heatwave. Very good breakfast & friendly staff. The price was good as well."

"The hotel is well situated in the high street. There is parking (albeit limited). Staff on arrival was pleasant but I didn’t see anyone after that. Old building so floors ( including stairs) were uneven and there was no lift. Not a problem for me but I would imagine not everyone could get upstairs. I was in room 19, top of building. No air con but there was a fan in the room. I was on my own but the room was a bit of a tight fit if a couple were in there. Bed linen and towels very clean....

"Lovely golf course and breakfast was great but slow. Room was very dated and the bed had a huge dip in the middle. Very outdated and an old TV so couldn't even put on Netflix and relax."

"Clean room, staff are very friendly & helpful, breakfast was amazing with lots of choices"

"Room, bathroom and bedding were very clean. Room had lovely sea views as it was on the 4th floor. There are no lifts so the hotel might not be suitable for the elderly or disabled. The TV didn't work in our room, we were offered a different room but we refused. We were, however, able to watch TV in an unoccupied room. The staff were friendly but quite often nowhere to be seen. It says on the Expedia website that breakfast is available, but breakfast was never advertised so we ate out. The...