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"This is a period property with a lot of lovely features in the centre of Rye. However, it is letdown by a very slow service at breakfast. Breakfast is chaotic, with one very small table with yoghurt, granola some fruit and orange juice. Both mornings of our stay it was running very low and out of a number of things. Both mornings, I had to go and find staff to stock the table up and provide glasses for the orange juice. Staff are either inadequately trained or just not copying well. The coffee...

"Our room had a very ugly view over the bins and kitchen extractor fans. This created a loud hum until around 10pm and also brought some cooking smells into the room. The walls are also very thin and we could hear the room next door very clearly. However, after midnight the noise died down and it was quiet. The hotel is in a nice, very rural location."

"Great stay"

"Advertised restaurant on-site. They did not serve dinner. had to go out to eat."

"Lovely property. Wonderful breakfast. Very nicely located for visiting all the local highlights. Very clean. My only small complaint would be the check-in process when you have to wait till exactly 3 o’clock for someone to come in and check you in"

"The room was lovely, the en suite was lovely, the fact that it was up two flights of stairs, not so good . My fault for not mentioning I don’t climb stairs well."

"Hotel easy to find. As you drive up, the grounds are spectacular. The hotel was beautiful, polite staff, food fairly priced and good. Our room was cleaned & when we returned it was spotless with a beautiful fragrant. So nice. I recommend the Bannertyne hotel highly. Thank you"

"The hotel was fine, the manager was a good man, but there should have been a fan atleast in the room, it was very warm at night, couldn't sleep. The hotel location is great and the environment was friendly."

"Staff very welcoming & helpful Parking very tight, couldn’t use with our new car so used public car park nearby free overnight ."

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"The place goes by a different name so went passed it at first (spikes lodge) the man that met us at the reception we nice enough gave us a quick run down of things to no. .pros and cons. Cons : they do not serve food here now which was not advertised , so turned up hungry and nothing to eat was told there was a pub down the road Queens head ,which was nice food and the portions are big. The worst sleep I have ever had the bed was so hard (even the pillows ... All of them)I am still in pain ,...

"beautiful property, very nice staff"

"Easy to find and ample parking. 77Warm welcome from Ron. Room size good, basic. Beds comfy. Coffee/tea etc. TV. Large window with view of the gardens. Breakfast was as you'd expect, with choice of hot food. Served promptly. Freshly cooked and hot. Location convenient for the town and beach."

"Good location and reasonable rooms. Parking limited, although streets nearby. Slightly tired in places, however clean."