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"Awesome breakfast selections "

"Excelente"

"The hotel is great, nice place to relax in the thermal waters. Room was very spacious and well located. Spa was decent. Breakfast could improve quality as some of the breads seemed old a couple of times. Staff were very kind and responsive. Desafio Termal is worth it. "

"Everything was perfect "

"Muy sola y cobran por todo"

"El desayuno bien variado y fresco,la atención del personal excelente y atentos. "

"Fresh food "

"El check-in parecia estar bien hasta que nos dieron una habitación sin ventanas y con una limitada ventilación con un ventilador de pared. Se sentía muy encerrado, además tiene una gotera al parecer en el techo que hizo que tuvieranos que cambiar a una habitación más grande como para 6 personas pero con un costo adicional en efectivo de casi 300 CAD y sin darnos algún recibo. El lugar es muy limpio, el desayuno incluido esta muy bien y la atención es buena solo ojalá no ofrecieran esa habitación...

"Es uno de los mejores hoteles pequeños que yo me he hospedado en toda mi vida pero eso lo hace especial,todo el hotel esta en perfecto estado y la limpieza es impecable,los trabajadores todos exelentes tienen un trato especial,el botones Rodolfo tecayuda en todo ,los muchachos y las muchachas de la recepción son super amables y siempre tienen una sonrisa para con los huéspedes y siempre están dispuestos a ayudar ,las muchas de la limpieza igual de exelente caracter y trato miy amable y hacen q...

"Casa san carlos is incredible. The staff was great, especially Fernando and Antonio. I would highly recommend the place and will be back."

"They were really great, and even if you wanted a service that they didn’t have or provide they did their best on help out, great service"

"Room is smaller than the pictures,no elevator is a minus,nice breakfast,for short staying is good , also the location is not too bad"

"Beautiful setting with multiple pools. Rooms themselves are very basic, without character, no lights by bed for reading, or amenities such as coffee, etc. I rejected first room because of strong bleach odor. Facility does not offer dinner but they work with a very basic local restaurant so that one can order food. Do not go with the “healthy salad.” I had to leave early for airport, was told I would be provided with breakfast, but that didn’t happen. Nobody stirred. "

"El baño de la habitación no da privacidad. Tiene ventana borrosa y se ve demasiado. El proceso de chequin era demasiado complejo y nos hacía preguntas redundantes que no tenían nada que ver con el hospedaje "

"More that 2 nights need cleaning at lease the bathroom stuff -"

"Habitación limpia y personal muy amable, el lugar es muy ameno "

"I had an overall pleasant stay at this hotel. The staff were consistently friendly and welcoming, which made a big difference, and the atmosphere was very quiet and peaceful—perfect for relaxing. It’s also in a great location, which made getting around very convenient. There are just a couple of areas that could be improved. The breakfast, while good, was exactly the same every day, so adding some variety would make it much better for longer stays. Also, some of the rooms feel a bit outdated...