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"Friendly staff , Good breakfast and Great location close to Copacabana beach. However , the Gym requires refurbishment, equipment was well dated and getting into the room using the Magnetic stripe key card key card was also a nightmare. Otherwise my stay was relatively okay."

"El hotel es demasiado viejo Necesita remodelación"

"Overall, the property was nice. The staff was helpful. The location was not great. The Beach location was very good. The buffet was fair but they messed up reservations on dinner. Other than that. It was a good stay"

"The location was AMAZING, the food was DELICIOUS, and the staff was VERY helpful and nice. However, the walls of the bathrooms shower had mold. Other than that, the hotel was GREAT"

"Best staff, SO accommodating. Definitely one of my favorite stays. Whenever we needed something they would deliver it right away, and helped us with whatever we needed. I couldn’t recommend enough. Genuinely some of the best customer service I’ve ever received. Everyone is so example friendly as well."

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"It is located directly across from the beach. I like that. You must cross a busy highway to get to the beach. there are restaurants on the property. They do not offer inclusive meal plan. You can purchase food from street vendors on the beach side of the street. There is no night life and no shopping near. It is peaceful quiet and pleasant but unless you have transportation or use a lift service there is not much to do. I was glad to spend my time here. Unfortunately, I was not able to tour as...

"They are just the best customer service experience you can experience anywhere in the world. I love this hotel"

"Everything was always clean, and the staff was awsome!!!"

"El internet nunca funcionó en la habitación. Tuve que trabajar en el lobby y fue muy incómodo por el ruido. Cobraron 100R por estacionamiento y realmente el carro se queda en la calle “cuidado” por los vigilantes del hotel. En general la atención del hotel podría mejorar."

"I cut my self with a broker shower and they want to solve it with a cheap champagne bottle"

"This property is in a perfect location to the action on the beach Staff pleasant especially Renna at check in he was very welcoming and helpful even gladly helped arrange a last minute tour which was excellent I would stay there again The only drawback was breakfast I could not enjoy the soft scrambled eggs and sausage everyday they should consider variety ..all in all a wonderful clean place"

"I booked a ocean view room but when I arrived the hotel staff provide me a handicap room on the third floor with no view to the ocean; I complained and the changed me to another room on the same floor with view to the bar and pool ... I had complained and finally got the room I paid for. Also, every single morning out of the 5 days the maintenance crew was banging and using electrical tools - I complained but no solution was offered. The area where they serve breakfast was under maintenance also...

"It was only me and it was awesome! Had such an amazing stay! Staff was so nice when ordering food, drinks, had questions. Would definitely stay again!"

"Ich hatte einen ausgezeichneten Aufenthalt. Das Hotel war sehr sauber, die Zimmer komfortabel und geschmackvoll eingerichtet. Das Personal war stets freundlich, hilfsbereit und professionell. Besonders gefallen haben mir das leckere Frühstück und die gute Lage. Ich habe mich rundum wohlgefühlt und kann dieses Hotel uneingeschränkt weiterempfehlen. Gerne komme ich wieder!"

"Clean rooms overall, that being said, everything is outdated. Air conditioner and fridge are very loud. Shower heads could use deep cleaning."

"Overall a very poor hotel"

"Nice hotel, pleasant helpful staff at check in. Comfy bed, good breakfast, nice pool area with great views. My only issue was the windows in our room were so dirty it ruined the amazing view, which was the rooms selling point."

"Me gustó mucho, tiene buena ubicación, el personal es muy amable y el aseo impecable."

"We would gladly stay at the Arena Ipanema again. Hotel modern, great location, excellent customer service with staff all welcoming and who went out of their way to help. Really nice breakfasts In their excellent restaurant, where we also took lunch and dinner. Rooftop bar provides good views."