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"hotel locate in nice area"

"Everybody was super nice and helpful. Shout out to John who served me in the restaurant. That guy works hard! I really liked my experience at Premier Inn. The bed was comfy, the room was clean, and there was even a couch. I would totally stay there again!"

"Trash in the hallways leading to our room. Being charged a drop off fee to leave our luggage while returning our rental car. Totally worthless app trying to pay the drop off fee before incurring penalties."

"really helpful staff, comfortable beds and good food in the restaurant."

"Only stayed one night so that we could be near airport for flight out. Very close to airport with planes flying almost directly overhead, did not hear the planes at all. Beds were comfortable."

"The hotel is pleasant and clean. The bed was comfortable and the bathroom clean. Staff very friendly and helpful. The room was a tiny windowless box, but if you want or need to be inside the terminal for a night it works fine."

"Rooms wear not cleaned properly, they never vacuumed or took dirty dishes or clean them, half the gym equipment sucked or did not work. Toilets were unclean in public areas"

"10/10 for all staff, check-in and -out, restaurant and bar staff. Room was nice and absolutely silent. The only minor criticism I have is that the bathroom was very small and there’s not a walk-in shower so you have to step into the bathtub to shower - come on Renaissance this isn’t the Middle Ages!"

"السعار ممتاز ولاكن الاستقبال في فتره الصباح غير متعاون"

"The tub was pristine and one of the best showers at a hotel. The room was nice and spacious and had its own air con. The location is amazing and the luggage storage is super convenient. It’s worth the money paid. Only thing, wish I knew you had to request housekeeping daily. Staff were helpful."

"Front desk staff were very helpful professional and accommodating."

"Staff was nice. Room was small but clean. Outlets were a bit far from the bed but I think that’s just a UK thing. I’m not sure."

"Great hotel. It is a half hour shuttle ride to the terminals at lhr."

"I chose to stay at this hotel because it was close to the airport, but I completely regret that decision. I don’t believe the room was truly clean. There was a lot of dust, the furniture was old, and the mini fridge didn’t work. That was especially disappointing because the weather was extremely hot, and I couldn’t keep my drinks cold. The housekeeping was not thorough. There wasn’t even any soap in the bathroom, so I had to buy my own. I had already informed the staff about the broken mini...

"وجود العناكب في الفندق"

"Lovely location and room. Very helpful staff."