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"Amazing location and friendly staff. Parking price is a bit steep for guests and the elevator kind of an issue when it’s crowded. We used stairs a lot but it was obvious they don’t spend much time cleaning the stair wells. A big bonus is coffee and water in the lobby"

"Great view of the James Bridge. Away from downtown so you can relax on the island. Five minutes away driving to shopping and fine dinning."

"The location was great but, the building needs updating!!"

"Excellent experience at the Newport hotel and suites. It was very convenient to everything we wanted to do. The staff was amazing. So helpful with any questions or needs. We definitely recommend staying here when you were in the Newport area."

"Staff was friendly and accommodating. The property is clean, quiet and conveniently located. Pack lightly the stairs will make you wish you did. Great coffee, location and relaxation spot."

"It was clean, quiet and well maintained"

"The staff is always amazing!"

"Shonté at front desk was extremely helpful and pleasant"

"Staff was very nice and experience was overall okay. Rooms floors were greasy. Staff was hard to get a hold of for towels and sheets. Bar was odd and breakfast was ok. iPad in room for ordering food was not usable and food sucked."

"Great location! Hotel was beautiful and staff was helpful. Room had all the amenities needed."

"Great location & clean"

"We arrived and checked in early and our room was ready. The concierge woman who helped me was very nice. The property is nice overall, and we had a room of the water views. The views were not impressive and there was construction but the weather wasn't great so maybe its prettier otherwise. The room was a good size and clean. We were told breakfast was free for kids who were with paying adults, but it ended up not being free. The food was just ok. The shuttles to downtown were great!...

"Overall great hotel. Location, cleanliness, everything was great. Rooms a little on the small side."

"I was very disappointed with my stay at The Shore House. The room service was poor, and the housekeeping staff was unprofessional. When I asked for the bed sheets to be changed, the maids rolled their eyes, spoke to each other in Spanish, and made me feel like I was inconveniencing them instead of helping a guest. The room itself had several issues. There was a bad smell coming from the shower, and both the shampoo and conditioner dispensers were empty when we arrived. To make matters worse, the...

"Family of five who needed a place to crash 3 nights. The location is amazing. Right on the beach. Parking easy and assigned. Rooms were ok. The bathroom cabinet in room 109 was crooked and the back of it inside falling apart. Fridge worked great. View from ocean room.. so beautiful. Balcony, incredible and large. Very strict rules which I’m assuming is from past people partying. Rooms were quiet from other guests. Staff running it was helpful and great. Coffee was on first floor which was nice...