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"I"

"Here’s a polished, balanced version that is honest but still fair to the hotel: Overall, I had a pleasant stay, but I felt the room was quite expensive for what was offered. The room was not always serviced as expected, and on two occasions the room was not cleaned at all. This was disappointing, particularly given the price of the stay. The restaurant could also offer a better selection of food for guests looking for something beyond hamburgers, fried food, and more casual options. That...

"The Pell is located in Middletown away from the noise, traffic and crowds of Newport. It is part of JVD, a Hyatt property. The facility is emaculately clean. The front desk was helpful, knowledgable and very accomidating. We originally did not know the facility did not have an elevator. So I called in advance and asked for a room change. They gave us a ground floor room. They have a pool on sight that is very clean with new chairs and fresh beach towels. Ther is a small fee for overnight...

"The room was clean. Staff was very helpful and professional. Enjoyed the view of the beach from my room. Very prompt service."

"Clean room, well maintained grounds & convenient to beaches and activities"

"Great location"

"Furniture dent, no microwave"

"All of the above!"

"We had a great experience, from being able to check in hours early and utilizing the free shuttle to enjoying bites and beverages at the pool and interacting with friendly, helpful staff."

"Loved the bar/restaurant, conveniently located near restaurants, literally booked it for the hot tub because I was there for a race and it was broken, which we didn't find out until after check in and there were a ton of kids there so we couldn't touch the pool..."