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"The staff were helpful and friendly. The room was comfortable, the bed was clean and comfortable but it did not have a mattress cover. Dinner in the restaurant was very good with great service. My only complaint was the room was across from the elevators and people seem to congregate in the halls. I had a 3:30 am wake up call so didn't get much sleep even though I went to bed at 7:00pm."

"From the moment we walked in, we were treated like royalty in the stunning castle. Our bags were immediately taken to our room in the tower, reservations for dinners, suggestions for hikes and exploring and help with arrangements for our departure in a couple days. Breakfasts were phenomenal and top notch. Breakfast was delivered to our room on the day of departure at 4:30am and our bags taken back down to our rental car. The spa experience was exceptional. The pool, sauna and steam room were...

"Lovely spa, stunning views from the hotel and great location close to Glasgow airport. Hotel staff very accommodating, allocating bedrooms for family close to one another."

"I had a very enjoyable stay."

"The cabin/cottages were nice, and updated. The restaurant Palomino and main building is getting dated and service is falling off. The breakfast was great as usual and most staff is friendly. Wifi is terrible and non-accessible or very slow at best"

"Staff were all lovely and also excited to greet our toddler. Lodges were incredibly cozy, worth booking less so in the summer as heating options were available but no cooling options if it's a particularly hot season. Hot tub was great to relax in after day trips out or if with children and dropping them off at the soft play facility (look to book a time slot in advance). Pool and gym facilities were well kept and had good options. A specific bit of praise to Helenann from the cafe for...

"CONS: The lack of an actual person for registration - being automated - highly object to this. Lack of amenities: no phone, fridge, microwave or sufficient seating in the rooms. No suitcase stands - suitcase has to sit on the floor. Continental B'fast and Full B'fast - on repeat - no variety from day to day. Fruit choices not necessarily fresh. PROS: Beds are very comfortable. Cleaning staff very accommodating and friendly."

"The windows are paper thin and you can hear absolutely everything from outside. We had booked here to stay the night before an early flight and between the 4 of us we probably got a combined 3 hours sleep. I think wish I had done more research before booking this. I was extremely close to leaving the property at about midnight and booking a local hotel it was that bad. I messaged the owner and he wasn’t much help at all and basically said “hopefully the noise stops soon”. There is a loose...

"Very comfortable."

"The room was beautiful, the bathroom was luxurious and clean. The staff particularly Debbie was very welcoming and friendly, just perfect for who you’d want as front of house staff. The breakfast had a great variety whether you wanted hot or cold food just help yourself! Tea and coffee was served to you making it feel more personal. The gardens were immaculate, the gardener clearly puts a lot of time and effort into it. There was good parking accessible and easy to everyone."

"Loved my stay"

"From the welcome when we"

"Ok room, bathroom looks old and tired but works adequately. It’s an old building so don’t expect luxury but all was ok. Good breakfast and helpful staff."