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"Family friendly resort, staff was very nice."

"Muy bien"

"Amazing resort. Very clean every where you go. Beautiful rooms with top notch service. The food was excellent. A perfect variety of restaurants with healthy options. They even have a coffee shop with fresh fruit juices and a smoothie bar. The spa was a 10/10 experience. We did the couples hydro therapy and we enjoyed it so much. Thank you Excellence Riviera for a truly amazing vacation!"

"Todo excelente, solamente que no tiene playa y uno viaja a Cancún por la playa. Deberían indicar en el proceso de reserva que no cuentan con esta zona."

"It was a great experience"

"Todo estuvo muy bien tuvimos unas muy buenas vacaciones el personal muy atento, las áreas hermosas y los restaurantes fueron muy buenos y con deliciosa comida. El único inconveniente fue que en nuestra habitación no había plancha y secadora llame a la recepción y ellos resolvieron rápidamente y llevaron a mi habitación ambas cosas. El control de la televisión no funcionaba muy bien pero después de varios intentos este funcionaba. Las toallas blancas estaban muy percudidas y viejas. Nosotros...

"Very friendly staff and excellent food."

"Todo"

"Really beautiful property, everything felt nice and lux. You can do everything through the app and the bracelet that doubles as your room key is super convenient. I also like that the loungers and daybed are open to all guest and don't require an additional fee. The downsides of our stay were that we didn't get our room serviced until our third day there. And the last day of our stay, we lost access to the app."

"Edson was the best server for drinks!!!! He took care of us like we were royalties. We will be back in paradise in March"

"Amazing service and beautiful resort"

"Beautiful Room & Spa, But Not Worth the Price — We Won’t Return We booked the Xhale Club at Breathless Cancun Soul after reading many reviews, and I’m very glad we upgraded because having access to the rooftop pool was one of the better parts of our stay. Unfortunately, after experiencing the resort ourselves, we would not return. This was my 16th trip to Mexico, and as a travel agent who has stayed at many all-inclusive resorts, I would not recommend this property at its current price point....

"Always loved this place but this trip the staff were very friendly. We were thinking about upgrading our room and the front desk staff were so helpful with the process. Bar staff are always top tier. Enjoyed the pool games with the playmakers."

"The staff were incredibly accommodating of our son’s multiple food allergies as well as our halal dietary needs. The food was delicious and the service exceptional. A huge thank you to the Culinary Concierge team—it felt like having a private chef throughout our stay. Every meal could be pre-ordered and customized, which gave us tremendous peace of mind. If you have a child with food allergies and are hesitant about resorts, you can rest assured that the staff here will go above and beyond to...