البحث عن فنادق في كينتانا رو

"If you don't sign up for their time share presentation you won't get much help from concierge. Terrible customer service."

"Todo excelente me gustó la experiencia, mis mejores vacaciones"

"Everything was great except for the food"

"beautiful and well kept. all the staff from servers to the entertainment were amazing."

"The check in process was slow. They only had one person working there. We booked a ocean front junior suite with a king bed. After them telling us our room would be ready 3 times we finally got our room. Which was a standard room with two beds. It was ocean front but the staff wouldn't do anything about it. They just told us they sell the view not the room. The food was pretty good. The drinks were definitely weak/watered down. The pool was small and over crowded. The staff at the bars and...

"Our stay at RIU Kukulkan had positives and negatives. Check-in was smooth and staff members like Uribe, Nayely, and Coco were amazing — always kind and helpful. The room was spacious, bed comfortable, AC worked great, and the Steakhouse plus Krystal restaurant were the best food options. However, several things were disappointing. The free airport shuttle was terrible — we arrived at 12 PM and didn’t reach the hotel until 2:30 PM. Our “partial ocean view” only showed palm trees and nearby...

"We loved our dining experience at Black iron restaurant good food and service. Veranda, Butcher and Hibachi style not up to our expectations."

"Excellent resort. Planning to return soon"

"The staff was great, very family friendly and plenty of activities to stay engaged. It was great being able to visit the different chain hotels. Great experience throughout the entire stay."

"Staff are very friendly and eager to assist. A great time."

"Everything was perfect! Staff was pleasant and helpful! Property was clean, nice pools and lively night events!!"

"We were scheduled to check in at 3 PM, but the staff were so slow that we had to wait 30 minutes at the reception. Conversely, although check-out was at 12 PM, they rushed us into our room at 11 AM. The food was delicious and the pool was nice. However, the water in the overwater villas was dirty and covered in a lot of algae, so you can't swim directly into the sea from your room."

"Family friendly, kids really enjoyed the vacation."

"Ideal para familias, cuenta con múltiples actividades para niños pequeños y grandes. Gran variedad de alimentos."

"10 de 10"

"今回、新婚旅行で夫婦で宿泊させていただきましたがこれほどにホスピタリティ溢れるホテルは初めてで大満足でした。また、私たちは日本人でホテルに日本人コンシェルジュのワカワダ・ユキさんがいらっしゃったことも本当に心強く、ホテルを満喫できた理由の一つです。本当に親身に対応してくださいました。また必ず夫婦で宿泊に来ようと思います！"

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"One of the most amazing resorts at a humble price compared to the top rated/named resorts. 3 onsite restaraunts to choose from, and a snack bar that offers a nice selection of food for in between meals. The lobby is unique with an open floor plan and your room is just a couple minutes away to walk from a white sand beach. The staff are all very kind and accommodating. If you're looking for a really good resort and get the best bang for your buck this is it."

"Our stay was nothing short of magical. The views were breathtaking and created the perfect backdrop for a romantic escape. Watching the sunrise and sunset together from the hotel felt like a dream. The staff were wonderful—kind, attentive, and genuinely caring. Their warm hospitality made us feel special throughout our stay and added a personal touch that made the experience even more memorable. The beautiful surroundings, peaceful atmosphere, and exceptional service created unforgettable...

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