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"Very relaxing "

"Partial Ocean view. The Staff was friendly. The room was clean and bed made everyday with fresh towels. Italian and Oceanside restaurants were very delightful with exceptional service. "

"We had 3 days in Cancun. We didn’t want to go too far down the the hotel strip. This hotel was about 20 minutes from the airport. The hotel was exactly what we were looking for. The room was very spacious. We had an ocean view which was a nice surprise. The staff, restaurants, market, and beach were all great. Made it possible to have a great relaxing 3 days in Cancun without having to leave the hotel. "

"We have stayed at several all inclusive resorts in the Cancun area. We are a family with elementary aged kids that like activities. We were excited to visit Ava. We loved the room. It was kept very clean and the bed was very comfortable. The food at every restaurant was good and the drinks were also very good. The staff was attentive and fairly quick, everywhere.We also liked the unique activities, like “minute to win it” at digit bar, water aerobics, the obstacle course in the main pool, and...

"It was our first time in Cancun and it went better than okay!. The staff was friendly , helpful , and nice. We appreciate the two bartenders Enrique and Jose so always providing great service. Apart from the staff , the only thing is the food isn’t the best but it is food so please don’t listen to the ungrateful people saying the food was terrible because in the end we were feed. We will definitely be coming back and we appreciate the entire staff there for making this a great vacation! "

"We had a garden view and the ocean was still visible. The ocean was not very pretty this time of year (lots of seaweed in March) but the pools make up for it ! Poolside service was just okay but Dario at the Gondola restaurant made every breakfast special for my family of 12!! The housekeeping staff is friendly and so are the room service staff! We loved being able to schedule milk to be delivered to the room in the mornings for our baby. Overall we loved the resort and would definitely return!...

"Great except for not the best beach access! Convenient shuttles to parks "

"Vielles chambres avec vue a la plage, si ton plan est d'aller a te reposer définitivement ce n'est pas la place pour toi. Par contre le personnel super accueillante, rien a dire"

"The staff is friendly, the bathroom all smell delightful & there’s a nice variety of food to eat. "

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"Unobstructed beach/ ocean view"

"Although advertised as adults only the staff didn’t enforce it in the adults only pool"

"Amo ese hotel "

"The room is smelly but other things were fine"

"Great"

"yes"

"The food is terrible. The drinks are all made with sugar free sodas and juices with the only other option being tequila shots or beer. The bar closes at 11pm, and doesn’t open until 11am. The staff is indifferent and not helpful. I tried to use my 2 reservations at the restaurants and all the times were taken except 9pm because their app was malfunctioning. Our door didn’t even close all the way, you could see sunlight thought the door frame where the lock is. Walls are paper thin. They try to...

"One of the best resorts I’ve been to. Good vibes!! Very clean and staff is amazing!! Food was good as well! "

"Yes "

"We had a great time during our stay here! A few things that would have made it exceptional would have been; a better Ac unit in the room, better quality food at the buffet, and scheduled room cleaning. To start the ac unit did work in our room just not very well. We had a hard time cooling the room off enough to sleep. Most nights we slept with no blankets due to poor cooling. The buffet has a ton of options but most isn’t worth trying. With the exception of some basic options I’d recommend...