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"Stayed in new section. Everything very clean. People cleaning everywhere. Great smelling bathrooms "

"Overall, this is a good resort with good food, comfortable rooms, friendly staff, and a nice beach area. The pool is on the smaller side, but that didn’t bother us. The only downside for us was the lack of entertainment. Compared to other resorts we’ve visited, this one felt quite limited. Each night there was a singer in the lobby, but her performances were fairly mediocre and not engaging at all for a young crowd unfortunately. Only 2–3 nights featured a short show (about 45–50 minutes) in...

"Excelente todo muy atentos, lo único que si me gustaría es que también acepten efectivo en el restaurante "

"Everything it’s fantastic"

"Great hotel "

"Muy pequeño, su comida terrible, solo 2 albercas y muy chicas, siempre estuvieron saturadas, mi vuelo salia a las 6 y no dejan que te quedes despues del check out de las 12, vayan a otro"

"A truly amazing experience, will definitely be coming back. There is just so much to do everyday and the staff and people were amazing, the mercado buffet was our favorite area to eat i."

"Family friendly "

"Good price, nice place and lots to do ear, live this plave"

"Entertainment and bash teams were great! Room was clean! Bartenders were super friendly and drinks were delicious! "

"Hard Rock Cancun is small but inviting. Service staff was great but stay clear of the pushy vacation planners staff. Evening dinners require a reservation so book your dinners for each night of your stay as soon as you arrive. Any of the restaurants can accommodate booking reservations for all restaurants. Stop by one and book for all the others for the stay. (Wish I would have known this ahead of time) Older resort with slow elevators. Pool area is nice but plan to get up early and go reserve...

"Best place ever "

"The pool was awesome "

"Loved it. Worth what you pay! "

"The property is beautiful and the staff is very helpful. Miguel and Antonio were particularly engaging and made us feel so welcome. Loved the room, the pools, the vibe. The only “complaint” would be how much the gift shop employees are all over you. Backing off a bit and letting people browse would make for a much better experience- and probably lead to more sales! In all, I would recommend this Riu and I plan on booking another trip. "

"Very nice place"

"Pool was chilly the first day, but refreshing the other days. "

"We really enjoyed our staying at GR Solaris. Staff is very friendly and helpful. The service and the amenities are top notch. Food and entertainment, especially the night shows, were excellent. Kids loved the playground area and the swimming pools, as well as the kids shows. We will most likely repeat our staying at this hotel if we travel back to Cancun! Perfect location just 10 min far from the airport and it has its own access to the beach. "

"The rooms, restaurants and property was spotless. The food was always amazing everywhere we went. The staff Alberto, Fernando, and Jan were fantastic and met all our needs during the stay. "