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"Amazing hotel! Family friendly in all aspects. "

"Very clean and very friendly staff was amazing I would highly recommend this resort!! Food was 10/10!"

"Our family dined at the Sea & Stones restaurant, they delivered our food and never returned to our table! Terrible service. We had water pouring from the ceiling in our hotel room. I spoke with 3managers to let them know we were extremely disappointed, and they offered us $10 USD off our bill! Will never stay here again."

"Everything it’s fantastic"

"Worst all inclusive Ive been in my life. Incredibly rude staff (specifically the restaurants, with some rude staff in front desk, but not all). Treated me and our group (all of us older and not drinking) like kids, being disrespectful and plainly rude. "

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"excellent food"

"We had a good experience with kids "

"Awesome breakfast "

"My wife and I had to come back immediately. We had such an amazing time. Starting from the moment we got there with the front desk employee ODALYS ANDREA. This is def a must vaca resort "

"Hard Rock Cancun is small but inviting. Service staff was great but stay clear of the pushy vacation planners staff. Evening dinners require a reservation so book your dinners for each night of your stay as soon as you arrive. Any of the restaurants can accommodate booking reservations for all restaurants. Stop by one and book for all the others for the stay. (Wish I would have known this ahead of time) Older resort with slow elevators. Pool area is nice but plan to get up early and go reserve...

"Best place ever "

"The food was subpar at best. Breakfast was the same thing every day with no variety but the reason we will not return is how difficult and unwelcoming the reservation process they have in place for dinners. Was we had three rooms in a party of nine we only were able to get two nights of specialty dinners, and that was after putting much pressure on the woman who had a terrible attitude behind the counter… The Mexican restaurant was deplorable served us ice cold food after waiting an hour and 45...

"Toda la comida excelente todo el staff excelente las piconas excelente sólo el jacuzzi el agua no estaba caliente "

"Very clean and nice hotel with accommodating staff. They also organize a decent amount of events to keep you occupied if that's what you're into. The only reason I didn't give 5 stars this time is becuase we waited over an hour for breakfast on the rooftop on our last day which put a bit of a damper on the return travels."

"Great location , overall great trip, the only negative thing i have to say is some of the staff assume you dont understand Spanish and they speak bad about you , for that reason some of them had no tip lol "

"Fun exciting resort really"

"We had wonderful stay at Majestic. Everything was great. Krystel from Expedia is awesome. She accommodated everything we asked for. She is amazing. "

"Everything is so clean, staff is amazing. Love this Resort you feel at home. "

"The rooms, restaurants and property was spotless. The food was always amazing everywhere we went. The staff Alberto, Fernando, and Jan were fantastic and met all our needs during the stay. "