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"Ok I want people to know I have stayed here maybe 8 times over the last 20 years, its been about 9 years since we last stayed. The staff, food, beverages and spa excellent. However, the nightly entertainment was not good, one night it was downright vulgar, I think it was karaoke night, the other shows were not that good. We stay in the excellence club which is supposed to be for excellence club guest only. They don't police it, we watch people make out in our pool it was awful, the staff didn't...

"Miguel at the swim-up bar was awesome, food was delicious, the only thing they need is better security, the people get really drunk at the pool and start fighting,"

"Everything was great for the price but there is only 1 store at walking distance. Shops and markets are not at walkable distance. 6 minute walk to Playa Delfines public beach was perfect. I would recommend more mirrors in the family room I stayed in. There were 4 of us girls sharing 1 mirror. A coffee bar would be extremely nice."

"Clean room, staff amazing, food was so good!"

"Perfect"

"The staff are very familiar with us"

"Excelente la comida pero la playa no sirve"

"WOW!! What a great experience, unique atmosphere, beautiful design hotel, world class chefs, I will be back!"

"Un lugar divertido para la familia."

"When we arrived at the property, we learned that 2 out of 3 pools were closed. Our son was very disappointed after learning the kids pool was closed. The first day there was a total disappointment, closed pools, overcrowded not at all family friendly pool (the one left), felt like a spring break vibe if you know what I mean, no beach chairs in the sand. The room is comfortable and modern, however the bathroom is very weird with 0 privacy. Toilet and shower have glass doors without locks and gaps...

"First of all, I wanna say, Randy went beyond and above thank you I want sushi and the sushi place was closed and he made sure that I got sushi and the sad part is the only person I remember his name is Randy I don’t remember our butler name or concierge‘s name. I feel the guy that was helping us was kind of rude to me. I had a migraine and he was trying to talk to me constantly about my husband‘s decorations, and half of the things because it was off peak season were closed for $2000 a night. I...

"We had a wonderful family stay at Moon Palace The Grand! The resort is beautiful, with so many activities and entertainment options. The spa was absolutely worth it, and the shows at the auditorium were amazing! 🎭✨ For restaurants, our favourites were Tavola Italian, JC Steakhouse, and Carvao Brazilian—definitely the best dining experiences during our stay. And the highlight for us was the golf course pool with its beautiful view—so peaceful and relaxing! ⛳️🌴 Overall, a fantastic family...

"I would say add more things to do on the resort and make the restaurants open everyday"