البحث عن فنادق في كينتانا رو

"Horrible room service. Request for towels, waters, beverages were dismissed. Less and less water was provided and when calling the concierge the request was ignored. And there was stain on the bed sheet upon arrival. They did switched out the sheet, but the unpleasant feeling stained the hotel stay experience."

"As a long-time UVC member, I have stayed at several Dreams resorts over the years, and this was by far the most disappointing experience I’ve ever had. The biggest concern was the condition of the main pool. My son sliced his toe so severely while swimming that he nearly required stitches. What was even more alarming was that he was far from the only person this happened to. Every single day we witnessed five or six different guests both children and adultsjumping or being helped out of the...

"10/10. All inclusive. Not a single bad thing to say about the time I spent here. Every staff member is a joy to be around. Their nightly entertainment is awesome. Pool’s are clean. Drinks are strong. 24/7 professional ROOM SERVICE! You couldn’t ask for anything else. Highly recommended."

"Muy buen hotel y excelente servicio"

"J"

"Very Family Friendly"

"The rooms definitely need an upgrade everything looks old and dirty"

"Food could be better"

"G"

"Excellent week , great staff everybody we met were fantastic… special mention to javier and daniel at the buffet ."

"Todo excelente, el hotel está nuevo"

"The staff was amazing. And the food was great!"

"Muy agradable, habitación limpia y confortable , áreas comunes limpias,. Atención del personal muy buena."

"This was, without question, the worst all-inclusive resort we've ever stayed at. The resort is currently transitioning to new ownership, and it was obvious that they are cutting costs. Services and amenities have clearly been reduced, including many of the perks that were supposed to come with the upgraded package we paid extra for. Nearly every night, multiple bars were out of basic items, including certain beers, cocktail mixers, and even some liquor. The upgraded lounge wasn't any better. To...

"We stayed there for one week and unfortunately from Cancun is the first time that we used Hilton and it was boring nothing to do everything there closed super early nothing for the kids beside the club for them but they were super strict or much that they do And for adults really suck no music no place to be to enjoy and entertainment Pool are so full and small that is very hot and dirty Cero nice experience And personal are rude women super rude bad Fface with the wrong attitude Sorry but...

"This place was amazing it was clean beautiful and the staff was amazing the food was great anything we needed help with or was concerned with the staff was very helpful so much that we ending the trip with becoming member of the temptations we will be back shout to our guy Ivan good guy we love him so much ❤️"

"The service is truly excellent from start to finish. You get picked up and dropped off at the airport (CUN) and there are assigned staff always just a text away. Complimentary activities come with the reservation and the Palafitos exclusive restaurant is amazing. The views are obviously spectacular and having breakfast delivered to your own private bungalow overseeing the ocean is truly special. Will definitely be back!"

"Great stay!"

"We had a wonderful stay at Hyatt Ziva Cancun. The ocean view was absolutely beautiful, and the location was perfect with easy access to everything. The staff were friendly, professional, and always willing to help. Overall, it was a fantastic experience, and we would definitely stay here again."