Hotel with a Concierge in Quintana Roo from SAR 1,425

"Beautiful common areas at RIU Palace and the service is unbeatable! We have been coming to this resort for many years."

"great for all ages room was clean everyday staff clean room staff was friendly ocean view was great."

"Clean "

"Over all pretty good "

"It was a fun resort! We didn’t realize it was more catered for couples but it was still a great time"

"The only complaint was the beach size and seaweed"

"very friendly staff and great restaurants. Shows each night were entertaining. Front desk was quick to answer any needs and always followed through with a phone call to check that our request had been filled. (ie-burnt out lightbulb, more towels, clogged toilet)"

"Clean room, food and spa"

"After several complaints about the room (broken drawers, clogged sink, an apparent dance party above the ceiling late into the night) over the course of three nights, the hotel moved us to an ocean/beach view room for the balance of our stay. Some of the restaurant staff were fantastic while others were mediocre and one was abhorrent..."