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"Supposed to be non-smoking yet there were people smocking o the 3rd floor which they have long term tenants! There is no locker on each floor to lock your stuff so you have to go up and down the stairs since there’s no elevator. There were clothes shoes, and peeps all stuff on the hallways by the locker area and on the 3rd and second floor which makes it very uncomfortable. The common area is clean and the kitchen dining area is clean however the fridge when we opened it smell . There was old...

"A great, affordable option in central Montreal - close to the Queen Elizabeth Hotel but at half the price with similar amenities. A good option!"

"Hotel very good for family, many activities for kids , the restaurant is a bit expensive for the quality of the food . Very entertaining they have music all day at the pool . À lot of construction happening around so à bit complicated to get around but otherwise It was nice my granddaughter really enjoyed it."

"Very clean"

"great hotel, very close to the metro station to get downtown!"

"Nice hotel . It's a little dated. Our room was very dark ..Needs more light. I ended up taking the shades off the lamps to generate more light All else good"

"Staff is great. Rooms could use a bit of upgrade but the bedding and pillows are amazingly comfortable. The bar and bar staff/bartender, Dimitri were excellent. Pricey as most things in downtown."

"very clean"

"We enjoyed the pool. We had dinner in the restaurant which was ok. The food took 45 min to arrive and then my order was wrong so my husband and I didn’t eat at the same time. Live music was good but really loud for the space; so much that conversation was next to impossible. Major construction on the road makes this hotel hard to get in and out of. Bed was comfortable and room was nice and very clean."

"It was clean and conveniently close to everything. The tv working would have been a little more enjoyable but if you took your own roku box it would be better"

"Cleaning every two days is just fine. Easy check in and check out"

"Location is good and room was clean. We had an issue with the access card and it took a long time to resolve. Furthermore, when we finally got into the room in the afternoon the beds were not made. When we asked we were told that the hotel was short staffed so apparently we needed to request the room to be cleaned, which nobody told us that was a requirement for the hotel guests. Certainly disappointing for Best Western that is supposed to be premium"

"The beds are not Queen size, they are a double at best. They told me they would send up a cot to compensate but the cot was never delivered."

"Shower was barely working and didn’t provide enough supply for guests and I had to ask for it multiple times."

"La proximité de l’hôtel du centre-ville est appréciable, mais la chambre est bien ordinaire. Tout est vieux et devrait être rafraîchi / rénové"

"Propre et bien situé"

"If you come expecting a reasonably good college dormitory, you will be happy here. The breakfast is a definite standout, and the fitness facility is also much more elaborate than most accommodation options. The bed was comfortable and the room reasonably quiet. The staff were pleasant. Location is walkable to plenty of points of interest. Access in, out and around the facility depends on keycard. There are details that could make it better. For example, although there was a nightstand,...

"👌"

"Había mucho ruido en las habitaciones de arriba se oyen los pasos."