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"Couldn’t control the temperature of the shower. I had the options between burning or burning… Basically took 30 sec showers the 2 days I was there. I had a flickering light in the room. There appeared to be black mold on the ceiling (I cannot confirm and prefer to think it’s something else) where the air escapes from the vent. We are not given the option to turn on the bathroom fan so when you shower the condensation (from the burning water) goes throughout the room. As for the restaurant, we...

"Awesome views of the St Lawrence River. Perks attendant on "OR" status included a home room on the 14th floor for breakfast, snacks, drinks, and an alternative front desk. The service was off the charts!"

"The area was great for newcomers to Quebec City. We began our experience by eating lunch in the revolving restaurant at the top of the hotel. Lovely view of the city and the meal was extremely delicious and reasonably priced considering the high end gourmet food and service. Our room was lovely on the 18th floor with a view of the Château Frontenac, which was exquisite day and night!! we really enjoyed the Joan of Ark Park at the base of the hotel. We walked it every morning and every evening...

"Kids loved the pool. Lots of room for our family of 4. We thought it was great."

"Perfect for 4 people stay. And very clean. Maybe extra blankets"

"What a beautiful place to stay in Quebec City. close to the old city and great night life as well. I would definitely stay here again. Traveled with friends and family."

"This was a good hotel to stay at. Great location, close to restaurants and local attractions. Very walkable location. The staff were all very professional and pleasant during our stay. The hotel room itself could use a little TLC as there is peeling wallpaper in the bathroom and the carpets appeared tired and ready for replacement."

"Lit confortable et bain à remous agréable. Corridor menant à la chambre peu invitant."

"Excellent"

"Unfortunately, when I arrived in my room, it was not clean. What made the situation considerably worse was the response from the front desk. Instead of apologizing, offering me a clean room, or immediately sending someone to verify and correct the problem, they chose to contradict me about the condition of the room. Eventually, someone was sent to clean it, but this should never have required an argument in the first place. The so-called continental breakfast was equally disappointing. Burnt...