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"Centre ville bon qualité prix"

"It was a beautiful hotel. The outdoor pool was a lot of fun and the included buffet breakfast was good. We had an issue with our fridge and they fixed it right away. We would definitely go back."

"Frais additionnels non justifiés"

"Parking safe and easy!"

"One of the best view on spot, great food."

"As with much of Montreal, this hotel has a feeling of having "survived to get old." Everything was acceptable, but don't expect a brand-new facility. I felt that pricing was fair overall. Room service was prompt and adequate."

"Best experience"

"The front staff was great but the room was not the most well kept by the cleaning staff. I’m not sure if the property was overbooked but the pillows smelled/dirty and the bed wasn’t done properly. Amenities were also missing from the room (face towels etc). We expected a little better as this is a luxury brand hotel (compared to other hotels of the same tier). Otherwise it was good"

"Rien à signaler"

"Parking in the basement is very tight. Offloading the car was difficult, and there’s no space in the main entrance for parking or unloading. There’s also no water fountain to fill drinking water, which isn’t very customer-friendly."

"Rooms were clean and well maintained. Options and availability for breakfast could have been better."

"Easy check-in, room was clean, worth the price. Good dining options on-site too."

"I spent one night at this hotel due to last-minute travel plans. I'll start with the good: The front desk staff was very kind and helpful. I would also like to mention that the seating area with the large-screen TV was a nice touch, especially during the World Cup. The location is good, if you're looking to be in that area for events or as a tourist. During my stay, there was a ton of construction going on due to an infrastructure project so it wasn't really enjoyable. But that's not...

"Personnel très serviable. Chambre confortable. La salle de bain (douche) aurait pu être plus propre."

"Only issue was shower did not work."

"Stayed for three nights. Room and location were pretty good for the price. However the room was very basic. No mini fridge, hair dryer, tv. A few more items to make the room more like a hotel room would be appreciated. I was on a lower floor, traffic could be a bit loud at times. Breakfast was included and there were lots of options. Carded entry and security on site was nice in such a busy area of the city."

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"Good location. Clean facility. Convenient parking. Great restaurants and supermarkets nearby."

"Strategic locations"

"We thought our stay will be in hotel universal but it was another hotel beside them (I think maybe collaboration or something like that). Generally it was fine but first impression was negative. Also, the room had a smell of mod or something like that. To me it is the last time I came there since being transparent is so important and the price I payed is not very cheap to ignore this factor"