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"The pool was very crowded with lots of kids no room to swim and relax"

"We had an indoor balcony room and that was really nice with the kids. Property is an easy walk to the old city. Pool was very nice and the hot tub was awesome."

"Wonderful pool, yummy breakfast and great coffee station"

"Everything is okay except the outside of the street is so bad in construction I hope my next visit are okay because walk on that side of the hotel is rough mostly if you go to the stores o for shopping at the downtown!"

"Les arcades étaient continuellement brisé et je devais aller a la réception pour l'argent. Buffet pas terrible. A la carte cest mieux. Il devrait avertir l'heure de fermeture des buffets quand on le prend. Le monde court dans les corridors et jouent au mini hockey. Les indications ne sont pas claire dans l'hôtel. Que dire de ce rendre a l'hôtel avec les travaux tres compliqué. Assez pour ne pas y retourner ou le recommander"

"I used to love the Business Inn and stayed there every time I was in Ottawa, but I went back this week for the first time since the pandemic and it wasn’t great. The pillows are huge/hard and so uncomfortable on your neck, the shower is weak, and something in the room was setting off an allergy (I have a few, so won’t speculate which one). While staff were professional and polite, it’s too bad that it otherwise wasn’t as good as it used to be. "

"Very nice hotel within walking distance of shopping, bars and restaurants! The staff are very friendly and helpful. Great valet/concierge service! Highly recommend."

"Le déjeuner était bien et varié. Les employés étaient professionnels et sympathiques"

"Bel hôtel, personnel courtois.J'y revendrai à notre prochaine visite de la ville de Québec "

"Great location. All staff were amazing. Bed not that comfortable. Bathroom had a sewage smell at night - had to close the bathroom door and open a window for fresh air. "

"Muy gusto todo muy bien gracias"

"The staff was great at the property. They accommodated a room change part way though our stay. The first room was 26 degrees and wasn't nearly as clean as the 2nd room. We found a used shower cap, stray hairs in / on the bed and cockroach in the bathroom calling up the shower walls. The 2nd room had a more manageable temperature and was markedly cleaner than the first room. The property appears to be going through a branding change. The pool was closed and there appeared to be a general...

"Nous adorons cet hôtel bien situé!"

"Good hotel for a budget stay"

"Everything was very good"

"La zone de l’atrium est en rénovation Stationnement reste toujours assez difficile "

"The kitchen was quite equipped for cooking, so if that's your preference, it's a decent choice. Otherwise, the area is surrounded by popular streets with plenty of food options."

"C’était parfait"

"Comfortable room, nice cafe, great location "

"Localisation très bien ! Piscine et spa bien ! Chambre mal entretenu et vieillot et lit très inconfortable."