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"Super"

"I booked for two people and when I arrived at midnight, the front office told me that they only have one capsule for one person and if I want extra room I have to pay extra 90$. They also said that they will reimburse me for the night I didn't stay in and for the mistake but then they refused the reimbursement through expedia. Scammers"

"Freshen up room paint."

"No shower pressure."

"Room was great, had a small fridge, pod coffee maker.Store right below. Restaurant was great, but best to make reservations. The lounge was a gong show. One poor guy was left to deal with the whole lounge and it didn't go well. Orders misplaced, or took forever. Felt bad for him as the restaurant should have sent more help. Great location, withing walking distance of old town, citadel, and so many other great things to see."

"Bon établissement pour une famille "

"We stayed for two nights while in town for concert, we would have stayed longer only the room was old, dusty and outdated. Very small bathroom could turn around while getting in and out of shower, hair was in bathtub upon arrival. The Hôtel itself was very nice lobby/ pool They need an overhaul on cleaning."

"Every thing"

"."

"Absolutely amazing stay."

"terrific!"

"Pretty standard, nothing exceptional besides for the location. Proximity to food and shops is nice."

"The lobby was bright and clean, the staff was reasonably friendly and the room was mediocre at best. The thing that kinda threw me off was that the hallway leading from the lobby to the room was absolutely disgusting. It was dark, dingy, smelled bad, and had stains all over the carpet and walls. The room itself seemed clean enough, but it was difficult to feel clean after walking down that hallway. Had I not been travelling with my parents, I probably could have overlooked it, but after walking...

"Location and clean"

"Asking for a cleaning and the guy told me you have to do it 24h ago and that was something that I really didn’t appreciate"

"The room was really good with kitchenette. Location is good and nearby chinatown which makes it approachable to go anywhere in downtown. Complementary breakfast too. Safe and sound as well."

"Desk was busy when we arrived but they efficiently managed the line. Though we’d booked two queens (that’s all there was at time of booking), desk staff easily found us a king when we checked in. Spectacular view! Thank you! Room was very comfortable, spacious, fridge, lovely bathroom… all the things except…very odd to have cardboard “glasses”! We brought beverage with us and the cardboard cups just did not match everything else about this hotel. Parking on premises was great!"

"."

"Valet parking on arrival was unstaffed and the charge of over $60 was exorbitant for no service. No bell staff to help with bags, but in fairness I didn’t need it - it was just a signal of more to come. Worst check in experience I have had in decades of travel to Ottawa. Arrived late evening and there was one person at the front desk. There was a group of foreign travellers ahead of me with all sorts of issues. After waiting patiently for a good 10-15 minutes I asked the clerk if there was...

"All"