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"La chambre était prête avant l’heure annoncée. Le personnel est très accueillant et polis."

"❤️ everything, loved we could walk everywhere and not have to use a car"

"great location, seemed a little sus at night but close to everything. room was nice and big, good condition. bed was a little hard though. microwave downstairs in the lobby is available until 11pm at night. was able to drop off my bag early. will stay again!"

"Clean rooms, a little dated but quiet and close to metro and downtown. Pool in the summer and cool skating rink as well as gym to keep you busy."

"It has not been renovated for years and it is ugly . There is some doors and mouldings that paint is missing. Carpet on the stairs going on the main floor is dirty . I will not go back at this place . Very disappointed."

"We had a lovely room on an upper floor with a great view. The room needed some attention - phone didn’t work, there was a crack in the bathroom basin and some laminate flooring pieces were lifting. However, the Ciel restaurant was a great experience and the location was great. I would certainly stay there again."

"Clean and nice"

"Good location, terrible check in process and time, communication is awful! We left 2 jackets in our room closet. Notified the front desk and were referred to the lost and found service. Filed the claim 4 times and got no response. Notified front desk again and after 3 weeks still no response! Not acceptable!!"

"The staff was nice to deal with, however the stat was not perfect. We were assigned to a room and when we went to the room, there was a maintenance person in the room with paint and various tools. It seemed the front desk had no idea. We were assigned a different room. The rooms are tiny, which was fine because we weren’t spending much time in the room. We asked for an extra blanket. Instead we received a mattress protector so I had to go back to the front desk to ask for a blanket a second...

"The staff was absolutely the best!!"