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"Excellent location!"

"The location was great, safe, easy access to most things you'd want to get to including the train, and the bus from the airport stops a block away. The staff were friendly and tried to help with any issues I had. The facilities are nice, with amenities like a quiet room in the chill area and lockable food storage nooks. Some quirks - the doors to the small shower rooms open inwards making closing them potentially a challenge for you, (the shower itself is great). My locker was finicky any time...

"} I was not satisfied with my stay at this hotel. The staff were very kind, polite, and helpful, but unfortunately the hotel facilities were extremely poor. There was no coffee machine in the room, and even basic amenities were missing. Every time we wanted coffee or water, we had to go downstairs and ask for it. The hallway was very long, which made it even more inconvenient. The breakfast was advertised, but it was below average and very disappointing. There was not even bottled water...

"No shower pressure."

"Les"

"Programme d'activités pour les enfants, génial!"

"Une belle destination à prix raisonnable. Confortable et bien propre, nous recommandons Rubys qui se situe à15 minutes du centre ville Recommandation pour l'hôtel, deux couple de vin et un limonadier serait bien dans chaque chambre Merci"

"Stationnement pas facilement accessible Odeur désagréable dans les passages"

"It’s old hotel and bathrooms need to be updated. Coffee machine was broken"

"Tout était parfait"

"Hotel was a perfect location and the staff were very friendly"

"The elevators were basically unfunctionable, very frustrating when you have to carry suitcases upstairs and down"

"Overall my stay is pleasant. The location is convenient and there’s a parking space."

"Tout👍"

"Everything was great. The Fridge didn't work very well but that was the only thing that was off. Reception was great, parking was great, food was great, had a great time."

"Clean room, friendly staff"

"Desk was busy when we arrived but they efficiently managed the line. Though we’d booked two queens (that’s all there was at time of booking), desk staff easily found us a king when we checked in. Spectacular view! Thank you! Room was very comfortable, spacious, fridge, lovely bathroom… all the things except…very odd to have cardboard “glasses”! We brought beverage with us and the cardboard cups just did not match everything else about this hotel. Parking on premises was great!"

"Valet parking on arrival was unstaffed and the charge of over $60 was exorbitant for no service. No bell staff to help with bags, but in fairness I didn’t need it - it was just a signal of more to come. Worst check in experience I have had in decades of travel to Ottawa. Arrived late evening and there was one person at the front desk. There was a group of foreign travellers ahead of me with all sorts of issues. After waiting patiently for a good 10-15 minutes I asked the clerk if there was...

"the place is quiet with an elevator"