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"Excellent location!"

"The location was great, safe, easy access to most things you'd want to get to including the train, and the bus from the airport stops a block away. The staff were friendly and tried to help with any issues I had. The facilities are nice, with amenities like a quiet room in the chill area and lockable food storage nooks. Some quirks - the doors to the small shower rooms open inwards making closing them potentially a challenge for you, (the shower itself is great). My locker was finicky any time...

"} I was not satisfied with my stay at this hotel. The staff were very kind, polite, and helpful, but unfortunately the hotel facilities were extremely poor. There was no coffee machine in the room, and even basic amenities were missing. Every time we wanted coffee or water, we had to go downstairs and ask for it. The hallway was very long, which made it even more inconvenient. The breakfast was advertised, but it was below average and very disappointing. There was not even bottled water...

"No shower pressure."

"Room was great, had a small fridge, pod coffee maker.Store right below. Restaurant was great, but best to make reservations. The lounge was a gong show. One poor guy was left to deal with the whole lounge and it didn't go well. Orders misplaced, or took forever. Felt bad for him as the restaurant should have sent more help. Great location, withing walking distance of old town, citadel, and so many other great things to see."

"Programme d'activités pour les enfants, génial!"

"Une belle destination à prix raisonnable. Confortable et bien propre, nous recommandons Rubys qui se situe à15 minutes du centre ville Recommandation pour l'hôtel, deux couple de vin et un limonadier serait bien dans chaque chambre Merci"

"Rien"

"It’s old hotel and bathrooms need to be updated. Coffee machine was broken"

"Tout était parfait"

"Hotel was a perfect location and the staff were very friendly"

"Front desk staff were very helpful however the room was not very clean. The location was close to metro. Cora’s down in lobby was great"

"Overall my stay is pleasant. The location is convenient and there’s a parking space."

"Business Inn serves warm breakfast, have helpful staff, and is generally clean and well-maintained. The suits are large and have all the equipment necessary for a long visit. The sofas could be cleaner."

"Everything was great. The Fridge didn't work very well but that was the only thing that was off. Reception was great, parking was great, food was great, had a great time."

"Clean room, friendly staff"

"Desk was busy when we arrived but they efficiently managed the line. Though we’d booked two queens (that’s all there was at time of booking), desk staff easily found us a king when we checked in. Spectacular view! Thank you! Room was very comfortable, spacious, fridge, lovely bathroom… all the things except…very odd to have cardboard “glasses”! We brought beverage with us and the cardboard cups just did not match everything else about this hotel. Parking on premises was great!"

"Valet parking on arrival was unstaffed and the charge of over $60 was exorbitant for no service. No bell staff to help with bags, but in fairness I didn’t need it - it was just a signal of more to come. Worst check in experience I have had in decades of travel to Ottawa. Arrived late evening and there was one person at the front desk. There was a group of foreign travellers ahead of me with all sorts of issues. After waiting patiently for a good 10-15 minutes I asked the clerk if there was...

"Only there for one night but the hotel was great. Didn’t use any of the amenities. Breakfast was also a good value."