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"We were switched from Metcalfe to this hotel as Metcalfe pool was out of service for a week and we’re were not notified. The stay here has been wonderful. From ducks visiting us at our room window, a beautiful heated pool even heated in summer, great breakfast. Really wonderful stay"

"Clean environment"

"We enjoyed the ambience of the hotel and the people there were extremely helpful. But the shower door opened inward and we couldn’t fit to take a shower and I’m big but not not extremely big."

"Clean room just a few things the curtains in that room would require to be changed and the towel paper holder. The water pressure should be stronger and there should be a working fan to the bathroom. Overall its was great staff is always nice the activities was great 👍 kids loved it 😀"

"Très bon service"

"Tout était correct ✨🙏"

"Good central to old town. And close to tram to go down to lower old town."

"Decent rooms but dusty."

"The staff were great. Room was clean. The overall hotel needs TLC."

"Le personnel a été à l’écoute de nos besoins, l’ambiance est agréable, la décoration est parfaite. Merci pour ce beau séjour"

"Staff are helpful"

"Tout était bien."

"Check in with Alena was great. She was very efficient and helped with my reservation. Found us a room before official check-in time."

"medical emergency. Requested to cancel our stay more than 10 days before checkin. Not helping at all! Very bad service"

"Hotel was op zich goed. Wel ver van het centrum, maar dat wisten we vanwege de prijs. Nadeel was wel dat de tv's het niet deden. Normaal kijk ik nooit tv in hotels, maar nu tijdens het WK was het best wel noodzaak."

"Alarme de feu durant la nuit. Tout le monde dehors pendant une quinzaine de minutes. Pour finalement retourner à nos chambres sans aucune explication…pas très rassurant!! J’ai demandé et on m’a dit que c’était quelqu’un qui avait fumé ou vapoté dans une chambre…"

"Very nice hotel, really cleaned. Our room was spectacular! Really well situated in the old Quebec area. Highly recommend."

"The room was clean and service was non-stop"

"Very nice!"

"Manque appui lors d’une douche aucun support pour sécuriser"