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"Great location and staff was great"

"I booked for two people and when I arrived at midnight, the front office told me that they only have one capsule for one person and if I want extra room I have to pay extra 90$. They also said that they will reimburse me for the night I didn't stay in and for the mistake but then they refused the reimbursement through expedia. Scammers"

"The room was very clean when we entered and the washroom was very spacious & clean. We felt very comfortable during our stay."

"The staff was amazing and helpful, however for a 5-star hotel, there was some issues I didn't expect with cleanliness such as dust, the carpet having multiple loose threads hanging out of it, a window missing a screen, and shower that did not function properly. The location is wonderful as was the afternoon tea and Thomas our hotel tour guide was wonderful."

"Centrally located, walking to restaurants and shopping fabulous, paid parking on location, restaurant was good, swimming pool atrium area was lovely and relaxing. Staff friendly and helpful. We would stay there again."

"Proximité, service, restauration et chambre avec balcon vue jardin.. Chambre assez spacieuse pour 4 adultes."

"Very good experience"

"Just know that the underground parking has limited spots. When there the restaurant on site was under renovation. I like the location to the downtown. Overall, it's pretty good."

"Great location. Areas of service - valet, bar and restaurant- were under staffed during McGill convocation week which must be one of the busiest weeks at the hotel"

"Clean and very well situated hotel"

"The pop vendor was not working. no big deal. I forgot my wedding band in the bathroom and have a hard time getting housekeeping on the phone. the front desk did not help me to resolve my issue. I am still trying to get them on the phone."

"Very little to no amenities. No continental breakfast. Has someone else’s name on the tv the whole time I was there. Towels were dirty when I got there and tried to get wash out the stains as much as I could. If it wasn’t a super last minute trip and I had a better budget I would’ve stayed at the Sheraton. Will be staying at the Sheraton if I ever come back to Montreal"

"Parfait! Excellent qualité prix"

"Excellent"

"Enjoyed my stax"

"What a lovely stay. My daughter was celebrating her 17th birthday and the staff had the room decorated with balloons and treats with lovely card to wish her happy birthday. She was so surprised that they would do that for her. Thank you ❤️"

"We found the hotel perfect for our purposes. It is easy walking distance to Notre Dam Cathedral and the restaurants of old Montreal. Breakfast was adequate and Starbucks is in the same building!"

"Large, clean rooms, good location within Gatineau, a 20 min walk to the heart of downtown Ottawa."

"Valet parking on arrival was unstaffed and the charge of over $60 was exorbitant for no service. No bell staff to help with bags, but in fairness I didn’t need it - it was just a signal of more to come. Worst check in experience I have had in decades of travel to Ottawa. Arrived late evening and there was one person at the front desk. There was a group of foreign travellers ahead of me with all sorts of issues. After waiting patiently for a good 10-15 minutes I asked the clerk if there was...

"Très bel hôtel, bien situé près de restaurants , du Château Frontenac et du vieux Québec. Le personnel est chaleureux et très courtois."