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"Clean room. Good staff."

"Nice hotel as far as location and could be great if properly managed. Probably better for convention people than tourists. Several areas of ripped carpet on floors, the bridge to our room had a shattered window. Wifi went out so restaurants couldn't take orders once. Water to our room went out so no shower or ability to flush toilets in our room or lobby bathrooms for several hours. They have a robot to clean carpets running around. Pool area pretty crowded when the sun comes out."

"Amazing"

"Expensive, but really nice if you want a splurge or don't care about cost."

"Gets a wee bit stuffy in the capsules but the A/C does help. Check-in could have been a little smoother but not a big deal. For the price I can’t imagine a nicer hostel!"

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"Absolutely terrible experience at this hotel. When we first checked in, our room had a huge stain that clearly had not been cleaned properly. Staff attempted to clean it but couldn’t remove it, so we were moved to another room. Unfortunately, the second room was even worse there were ants all over the floor and even in the bed. When we went to the front desk, we were told there were no other rooms available because the hotel was fully booked. To make matters worse, the employee actually said,...

"Wish this place had its own parking it would have been perfect."

"Will stay here again, lovely hotel great location beautiful view of Mount Royal, perfect size family suite"

"Everything was has it should be ... good hotl good service good price"

"This is a nice hotel, great location, next time in Ottawa will book again"

"Easy check in and check out. Reasonable priced. Close to bell centre"

"​A charming hotel with character and friendly staff. We were away most of the day, but the condo side suite was the perfect, quiet spot to return to and unwind.....tucked away beautifully from the hustle and bustle."

"staff was good but room was terrible. just for location good. and very expensive."

"Rooms w"

"The furniture was badly in need of replacement. Desk chair in poor shape. Duvet would not stay in the cover. Fridge broken but a replacement set up in room. I did not get the room I had viewed online. I wanted a view and all I had was a roof covered in paving stones. The breakfast was good as well as the pool."

"La chambre était assez bien. Et bien équipée. Le seul bémol était juste le riz qui était sale."

"Overall the stay was nice. We unfortunately were there when there was a lot of construction happening. Their usual parking lot was closed therefore we had to pay the $34 a day with the valet. Additionally, we had issues trying to get our room cleaned. We asked twice and no one ever came so we gave up. Didn’t get any fresh towels for the duration of our stay."

"Rooms are ok"