Hotels with Hot Tubs in Quebec from SAR 392

"Yes"

"No air on no wifi"

"Good stay! "

"Bon séjour."

"Clean room. Good staff"

"Front desk agent was OK but another person, who was apparently some assistant manager, was downright unhelpful and uncaring. I was given a room, which looked like it was a dungeon (no window) and very dark so I asked for something else. Front desk said it was the only room left (note that when I booked a couple of hours before, there were 7 rooms available on your site). I told the front desk agent that the said room was unacceptable. I mentioned that I would be looking elsewhere and to get refunded. The other person stepped in ad said it was booked by Expedia and that it was non-refundable. Insofar as the room, he said basically to take it or leave it. No interest shown in helping."

"Breakfast was lovely. The room was very nice and unlike anything I'd been in before. The checkout process was very smooth and I was able to retrieve my bag later in the day after leaving it with them. 10/10"

"We had to change room because the first one was not clean, in particular the dirty bathroom floor where we found bunch of hairs. I requested a changed floor, just in case... The corridor carpet outside the second0 room was covered with trash. Although this new room seemed ok, we would not trust it cleanest after these experiences.. The hotel appears to be in a noticeable state of decline due to insufficient maintenance and repair investment. Service was uneven, and staff often seemed to be learning procedures on the fly. The overall experience did not reflect the standards we expected."

" I was satisfied everything. "