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"Dès notre arrivée, nous avons eu des problèmes de réservation. Nous étions 2 personnes pour 1 cabine,"

"Tout était fantastique! Très bel hôtel"

"Pour une première visite, nous aurions aimé avoir un peu plus d’explications sur certaines activités. Nous avons dû faire changer notre couverture deux fois, car elle était trouée l’un des lits dans notre chambre. Également vu la hauteur de l’air climatisé, il serait bien de mettre une deuxième couverture dans les chambres"

"Le climatiseur était peu fonctionnel et trop bruyant. Nous avons eu des oreillers et draps mouillés."

"Great staff and loved the pool"

"Tous était a proximité.tres bien entretenu."

"Central court was very nice. Rooms were clean with the exception of the side tables and tamp table that was very dirty. Looks like someone used a electric shaver over the lamp leaving stubble on the shade and table, not mine! More attention to detail in the cleaning would be usefull"

"Cleaning staff did not knock when entering the room which could have been embarrassing. Was a bit inconsistent in housekeeping like empty the garbage but not providing clean towels? Not a big deal as we asked the front desk and they quickly provided."

"everything was perfect except for the jacuzi , it was an older model and didn't look inviting. the room are spacious , clean and comfortable. if they could change the t.v. for a inteligent one it would have been perfect !!"

"Les ascenseurs sont très petits et seulement 3 fonctionnaient. De plus, en raison de la construction routière, l'eau a été coupée de 22h à 8h alors que nous avons été avisé lors de l'enregistrement que la coupe d'eau était jusqu'à 5h. Aucune offre de rabais ou de remboursement pour les inconvénients causés."

"It was perfect"

"Areas of the hotel need improvement; parking lot needs to be repaved, there are no sliding doors at entrance and awkward with luggage. Elevator is very tiny and full with 2 people with 2 pieces of luggage! Rooms are a decent size but the bathrooms are ridiculously small, you can not use the toilet without your knees hitting the door if door is open. There is 1 foot between stepping out of the shower and hitting the side of the toilet!!! The shower has one half glass wall and does not prevent...

"Great staff. Went above and beyond while i was stuck in an unrelated stressful situation. No issues with anything related to the hotel."

"Aucun avis sur petit déjeuner et buanderie. Par contre c est la première fois de ma vie que les portes de l ascenseur reste bloquer. Mon conjoint est claustrophobe et il a pas aimé cette mauvaise expérience. On a du appeler le 911 car Aucune réponse venant de la réception. Le reste de notre séjour, ca ete les marches"

"Stationnement de l’hôtel plein du aller se stationner à un autre affilié à l’hôtel mauvaises directions dû payer un supplément de 25$, si non bel hôtel"

"Great place to stay: clean and friendly. It is a student residence, so the rooms are very basic, but comfortable. Great location. The staff is wonderful, friendly and helpful."

"Chateau Laurier was good value at $250 US/night taxes, fees and parking included. We had just stayed at the Garden Hilton Inn; next to the airport in Warwick, RI for 2 nights, prior to staying at Chateau Laurier. This gave us pretty good perspective on value. Hilton Garden Inn, Warwick RI (next to the airport) -$300 US/night (parking and breakfast not included) -room smelled of urine upon entering -room not clean -room in desperate need of updates -loud outside with thin walls -loud A/C...

"Should have been 5 star but the property is dated. Couldn’t figure out how to operate the shower, which is why 3 stars. It just shouldn’t be that hard. Just needs some uplift and some modernising."

"A fun hotel. Great pool, cold plunge, hot tub and pool. Easy commute to Old Quebec."