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"The rooms were clean and comfortable. The staff provided excellent service. The public spaces were beautiful. The restaurant food was good. The only downside was the main city center is around a 35 minute walk or 10 minute drive from the hotel, which didn't bother us much at all. It was only about 10-15 soles to take a cab or tuktuk."

"Todo estuvo mal, no hubo internet, la calefacción lo bajaron a las 9pm y el cuarto se enfrió totalmente, me pasé llamándolos y texteandolos y nadie contestó hasta 7am y recién prendieron la calefacción, no pudimos dormir el cuarto era un hielo, no hay agua porque dicen que las tuberías se congelan, no pudimos ni lavarnos los dientes. No existen amenidades, no nos pasearon con las totoras y tampoco vestimentas típicas… y cuando pagamos para conocer las islas flotantes nos llevaron a una isla...

"This is the worst experience we have had anywhere at any hotel in Peru in 25 years of extensive traveling. Stay away from it. Go across the street to the GHL or Casa Andina where the staff are polite and helpful."

"Conveniently close to the Plaza de Armas in Puno, Sol Plaza Hotel offers great rooms, friendly staff, and an amazing breakfast."

"Wonderful accommodation in the beauty of Lake Titikaka."

"Room a decent size. Things a little worn such as silicone around bath and stair carpets threadbare. Place could do with some updating. However breakfast is good as is location. I would stay again and recommend it."

"Great location for our private tour of lake Titicaca super room with view over the lake and close to restaurant Staff were outstanding Only bad point was breakfast- very poor apart from fruit"

"Beautiful location. The rooms were clean. They were very attentive to our needs. Prepared breakfast and dinner for us. A great tour of the Uros islands was also included. If anyone is visiting during the Peru winter season i would just recommend layering up. They do provide a lot of blankets but you can never have too many. An unforgettable experience seeing the stars out on this lake. 10/10"

"Good location. We had interconnecting rooms which was great for our family of four. Staff helpful and let us store our luggage"

"The entire lodge staff was very kind, helpful, and attentive to our needs. The meals were delicious and the room was extremely clean!! Thank you for an unforgettable visit to Uros!"

"Very friendly, hard working and lovely family! Beautiful view of the Lake!"

"The location is good, closed to the main square. Staff was very helpful"

"チチカカ湖を眺められる素晴らしいロケーション。 食事もおいしく、スタッフの対応がとてもよい 素敵な庭でもゆったり心地よく過ごせた"

"Hacienda Puno is one block away from the Plaza de Armas, where there is a wide variety of great dining options. The rooms were clean, although there was a constant musty smell."