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"Terrible experience at Regenta. I called beforehand to confirm my check-in time and was told 12 PM. When I arrived, they suddenly said it was 2 PM. I also specifically asked if I needed to bring anything for check-in and was told no, but when I got there they demanded my passport and visa, which was never mentioned. The room itself was disgusting. It smelled bad, the AC wasn’t working, and the “white” bedsheet was dirty. The decorative cloth on the bed was extremely filthy and black. The room...

"Very nice Room, clean common area. Food was excellent. Staff was good, Arsheen Singh is very help full"

"it was good"

"Everything was good but there is nothing around the hotel , no shops or anything"

"Perfect "

"Beant at desk very helpfull give best rooms."

"Good"

"Do not stay here. It is one of the most expensive hotels in Ludhiana but absolutely not worth it. Drilling during massage. Hammering sounds whilst in room, party prep noise early morning. When checking in, given zero info on hotel. Tv had to call a man to get is working. In room telephone really bad, wifi stopped working every day. No umbrellas by pool( see photo) so almost impossible to sit out. Hole by tap, electrical socket in bathroom comes away from wall. This is a hotel in need of...

"Great hospitality. "

"Excellent!!!!!!"

"Very nice experience. Top level customer service "

"excellent"

"good"

"Room was like new. Staff very courteous. Only set back was the bar had no beer available "

"Clean room, very friendly staff, good WI-FI. Excellent breakfast with varieties. Sonal, The Manager was friendly and very helpful. Great location and atmosphere. Newer property as well. Definite stay here. Excellent bar service and food was great. "

"good"