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"Terrible experience at Regenta. I called beforehand to confirm my check-in time and was told 12 PM. When I arrived, they suddenly said it was 2 PM. I also specifically asked if I needed to bring anything for check-in and was told no, but when I got there they demanded my passport and visa, which was never mentioned. The room itself was disgusting. It smelled bad, the AC wasn’t working, and the “white” bedsheet was dirty. The decorative cloth on the bed was extremely filthy and black. The room...

"Very nice Room, clean common area. Food was excellent. Staff was good, Arsheen Singh is very help full"

"Clean rooms & courteous staff. Breakfast buffet had a great options and selection for the whole family including children."

" In general we had a comfortable one night stay. Sound travels through rooms, service at dinner dining could have been faster. Staff was professional."

"There was a bug in the washroom , also issue with AC not cooling . Restaurant food taste has gone down and service is ok nothing which will bring me back to stay here "

"Beant at desk very helpfull give best rooms."

"Highly recommend. Beautiful hotel, very friendly and welcoming staff, great ambiance. We really enjoyed the live music during evenings and morning breakfast time. Breakfast was really good as well. "

"The hotel is located in a great location....the check in was quick and easy. The staff is very nice and helpful. Overall a great hotel to stay at."

"Nice hotel with an awesome breakfast buffet. The staff was super nice and helpful."

"food was really good"

"Excellent!!!!!!"

"Excellent staff, cleanliness up to the mark, experience beyond imaginations "

"excellent"

"Room was like new. Staff very courteous. Only set back was the bar had no beer available "

"Very good "

"Clean room, very friendly staff, good WI-FI. Excellent breakfast with varieties. Sonal, The Manager was friendly and very helpful. Great location and atmosphere. Newer property as well. Definite stay here. Excellent bar service and food was great. "

"Loud music played until 2 am and I did not sleep all night. The morning breakfast was substandard, with most food either covered or not set out prior to 7 am open. Rooms are not well kept, shower and tub felt dirty, as did bedding. Look for other, branded options when staying in Phagwara. "

"good"