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"Pleasant stay. we spent the day at the Volcano Natl Park which is only 7 minutes away. had dinner in town, checked in about 5pm. when you drive onto the property you feel like you are in the middle of the rain forrest. really appreciated the tasty banana bread, snacks, and fruit that was left out. our room had a hot tub, which we didnt use. the matress was comfy. very quiet surrondings."

"Very easy access to Volcano National Park. Cozy rooms- ours had a gas fireplace which was amazing after getting soaked on a hike! Very friendly and helpful staff. The restaurant was probably the biggest surprise. The complimentary breakfast was delicious but the dinner was outstanding. The new chef prepared a fresh catch dish (Mahi Mahi) that was better than any meal we had in our Waikoloa resort or in Kona. Delicious wine selection. The dining room is beautiful with a roaring wood fire on a...

"Great place to stay for the distance from Volcano National Park. Great check in experience & clean quite room"

"We had an enjoyable stay, we were received by Kelly with fresh delicious muffins, the house was very clean and comfortable and the breakfast was excellent, each day was a different menu with fresh baked muffins, fresh fruit, juice, coffee or late and attention to detail. Kelly was very hospitable and she made us feel like home. I recommend a stay here "

"Couldn’t stay because of the storm. "

"good"

"Terrible"

"We adored the little rainbow falls rainforest cabin. We have been travelling for about two weeks and it was time for a short retreat before continuing our adventure in the Hawaiian islands. Luckily for us, the volcano erupted, and we got to sit on the front porch listening to the rumble in the distance after having seen the start of the eruption that morning at the rim restaurant before they evacuated everyone."

"Stayed at Cabin Kai 4 (Dec 26–30, 2025). Affordable and located in a beautiful, peaceful area with free parking, water, and Wi-Fi (weak). Major concern: No window coverings for the floor-to-ceiling bathtub window or windows above the bed and coffee bar, resulting in serious privacy issues while bathing and sleeping. This was very uncomfortable. Remote location (45 minutes from Hilo); a car is required. No cellphone reception. No nearby restaurants or shops. Towels were not very clean, and...

"Parking was easy, but my room was a bit dirty upon arrival with spider webs and literal dust on things. There was a dehumidifier but it was empty and I couldn't figure out how to fix it. They were supposed to come pick up my registration so I thought they'd fix the humidifier then (80% humidity in the room) but no one ever came. The free amenities they have in the guest supply is just one very bad shampoo and a little bar soap (which was okay). The kitchen is very minimal and has nothing to...

"It was very humid and chilly"

"limited electricity so there’s not much light at night and no hot water in room."

"The hotel staff were incredibly accommodating and quick to respond. The check-in experience was seamless, and their actions truly exemplified what it means to have the aloha spirit! I can’t recommend this property enough and will definitely be coming back in the future."

"Less than 10 minutes from the park and felt like we were in the middle of the rain forest! Loved it!"

"The staff were very friendly and helpful. The room was clean and tidy and the atmosphere was so cool. It felt like we were staying in a treehouse in the jungle! The provided breakfast was good along with the other snacks in the common area. Very cool experience!"

"Dear Susan, Your breakfast was the best every single day. Thank you for making every day so special."

"Quite and secluded but mind your head on low beams and watch your step on different levels in rooms"

"Spotless well appointed room. Friendly, helpful hosts. Beautiful setting."

"This lovely secluded rain forest cabin is wonderfully private, very close to the park, and the owners are extremely responsive (by text). They provide coffee and bottled water (although the filtered rain water is fine too). Note that it’s a pretty big place so takes a bit to warm up on cold wet days, but worth it!"