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"LOVED our stay at the by"

"All the extra fees … are outrageous… we are a group of 6 and thought the price was the final price from Expedia… until we arrived at the hotel and was charge a resort fee in US dollars .. costing us way more than expected"

"Great"

"This was one of the best hotels I have ever stayed at. We were blessed to receive a room upgrade and our rooms were oceanfront. The rooms themselves were very well appointed and the resort itself BREATHTAKING. The hotel staff were extremely friendly and everything was just wonderful. I will definitely be visiting again. It was just what we needed for a relaxing time away from the hustle and bustle - admittedly our trip was in October which is also a slower season for the resort and the location...

"all was amazing"

"The room was kept clean. Friendly staff and the hotel was centrally located"

"Unfortunately as we checking out my wife discover she was missing personal items from the hotel room couple of belts of very expensive Gucci belts black and brown belts. Hopefully we can get rectify. This a damper on our trip whi h truly enjoy for the entire stay."

"Great staff- all food is extra and a bit pricey. Beach is great, staff is great, pools are great. Casino was fun."

"I had an amazing experience staying at this hotel during my vacation in Puerto Rico! The atmosphere was beautiful, and I truly enjoyed my stay. Everything made my trip even more special and memorable. I had such a wonderful time and would definitely love to come back. Highly recommend!"

"No"

"Room clean, some imperfections. Shower water doesn’t really get hot. More on the warm side. Didn’t have an iron but a steamer instead. Other than that, it was a cool place to stay at. In the mix of everything"

"Property needs maintenance and better cleaning."

"An excellent stay!! A very convenient location with great restaurants."

"Muy a gusto. Volvería."

"All the personal was not friendly at all they need to work how to treat a person they are very rude… not friendly at all seems like they hate the tourist situation.. the costumer service is horrible…"

"What and amazing stay, came out to san juan for the first time and was met with nothing but professional people at Ola boutique Hotel "Staff" yes I will Return and bring others to experience this hotel. Thanks for everything"