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"Room spotless. Staff super friendly. Beautiful resort. Food good. Only negative is dining only offered outside"

"Amazing hotel on the beach. Service was great. Room was lovely. 4 trips to PR and this is far and above the best place we’ve stayed "

"The property has quite a few amenities and comforts that make the stay really enjoyable."

"Everything was excellent "

"The staff was courteous and helpful. The pool and beach were beautiful!! Gorgeous location!!"

"Great hotel, easy check in, friendly staff"

"Beautiful hotel with multiple onsite restaurants, stores and a private beach. The only thing we did not like was there are no microwaves in the rooms. It was difficult with our baby as we needed to warm up his milk multiple times. I had to make so many trips to the lobby where microwaves were placed for use by customers. It was inconvenient. Otherwise no complaints. Front desk staff was awesome. Great service. Thank you for the wonderful stay. "

"Our room was in the best location down by the marina, right by the waterpark. It was a waterfront corner room with a double patio. All the food was great. We ate at several property restaurants, all great. Palomino island was fabulous and they mixed the best tropical drinks. The water was beautiful and enough lounge chairs and umbrellas for all guests. The entire resort was amazing"

"We had an absolutely wonderful stay at Hyatt Regency Grand Reserve Puerto Rico. The property is stunning, with beautiful views, well maintained grounds, and a relaxing atmosphere from the moment you arrive. Our room was spotless, comfortable, and thoughtfully appointed. The staff was exceptional, friendly, attentive, and always willing to help with anything we needed. The pools, beach access, and amenities made it easy to relax and fully enjoy our time there. Everything felt luxurious yet...

"The room was very clean & spacious. The amenities were also very good. The maintenance staff responded quickly when called to report a problem with the coffee machine. It was replaced immediately.The location was great. "

"La habitación impecable, el hotel, el servicio, la amabilidad del personal. "

"It was a dream come true really "

"Great breakfast, go for the omelettes! Pool is nice and beach area is relaxing, though need more pool chairs! Staff is friendly and helpful, overall enjoyed our stay. "

"The bed is very comfy and the room is a good size. The pool is a lot of fun and you can get a beach chair on the sand which feels more secluded than a regular beach "

"Friendly staff, great view and good location. Building not as new as the photos and wished there were activities in hotel, other than that would have given them five stars. But if these requests are not available any other hotels in San Juan then they deserve a 5 star."

"Very clean room, very courteous staff. I’ve ended up in several different hotels in San Juan and this is one of the good ones!"

"El trato súper y muy buena las facilidades "

"Hotel allowed us to check our luggage before and after check-in and check-out."

"I almost hesitated to give this place five stars — not because anything was wrong, but because the experience was too good and I selfishly wanted to keep it a secret! 😄 This spot is truly a hidden gem, and we would absolutely love to stay here again. The place was spotless, the service was outstanding, and the location could not have been better. Everything you could possibly want — the beach, fantastic restaurants, a convenience store, and even a casino — was all within about a 3-minute walk....

"Very nice quirky boutique hotel. Pool area is great. There 2 of them in fact including a rooftop pool. Breakfast is good but could be better with more menu choices. Location proximity to the airport, cruise terminal and especially being on the beach is great. We plan on returning. "