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"good"

"Hotel room was so cold and all t"

"We had a King Room with ocean view and it was very nice and clean, our view was beautiful! Just to note, although there is a balcony off of this room, you aren’t really able to sit out there, the balcony isn’t really separate from the room itself, so if the slider door is open the air shuts off in the room. The hotel was also very clean with nice amenities. Loved the location, great beach access and the pool is awesome. There was some issues with the elevators while we were there, but it wasn’t...

"La Concha was such an amazing spot, I cannot recommend it enough, as soon as we arrived all of the staff were so kind and helpful guiding us to any help we needed. La Concha was very clean and has such a refreshing and calm environment. I definitely recommend staying here, if you are visiting the San Juan Area."

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"I loved everything about the resort. Could have had a band playing on the stage on the property. It would have been icing on the cake"

"Views were amazing. Amenities were very nice overall. However, the beds were horrible. Way too low to the ground. Mattresses need to be completely changed as i got up with back pains every morning."

"Very Good"

"Staff is not very accommodating. Bar opens at 11 so if you checking out done expect the last piña colada."

"I need to contact a Expedia agent as soon as possible!!!! My reservation never went through!!! And the hotel never got the money! But Expedia charged me! I had to pay double for a room directly to the hotel! I want my money back, the one Expedia charged me! And the hotel never got! I was 3 hours at the lobby with 2 minors!!! Trying to a hold with Expedia and it was never possible!!! My kids were hungry and tired!!! "

"The pools, fitness center, and the beach access were the best part of this hotel! The staff was also very friendly and accommodating and able to let us check out at 1:00pm as well as use the amenities until 6:00pm on the day of checkout as well had a late flight. A couple of the restaurants outside of the hotel were close to walk to, better food, and much cheaper. Location was okay, Condado is a better location for me, but doesn’t have the beach access like this hotel does. The room was very...

"Everything was excellent"