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"I am extremely disappointed with my recent visit to senator Puerto Plata the service and customer care were absolutely terrible the staff incredibly rude innattentive and made us feel unsafe it was unprofessional I definitely don’t recommend this place and will not be returning"

"Me gusto todos"

"Staff is friendly we had a great time"

"This facility have a great entertainment activities and shows like Cruise. Food choice is great but the infrastructure is very poor and need immediate repairs and upgrades"

"Don’t go to this resort it’s the worst to check in it took me 3 hours to check out 1 hour the tower are old and dirty the rooms are garbage everything is far the drinks are not national oh bad"

"The furniture is very old. The hotel does not have any amenities"

"En general estuvo bueno, pero deben mejorar algunas partes de las habitaciones y sierta variedad de la comida y postres."

"I loved this place, the staff were really friendly, helpful and nice, I loved that check out is at 1 pm, it gives you time to relax and enjoy the pool, the breakfast was amazing, the security guard really helpful and nice, the only thing I did not like was that there was not hot water besides that I loved everything else including the cleaness and location."

"Menu muy poco vareado En cuanto ala comida 5/10"

"Tiene una vista espectacular, la comida es buena, el personal es muy servicial y realizan una labor espectacular. Sin embargo, los propietarios están descuidando la estructura. Tuvimos que evaluar cuatro habitaciones porque los aires acondicionados son viejos y no enfriaban, las toallas lucen viejas y en malas condiciones al igual que las sábanas. Mis padres estaban en una habitación en la que el tv no tenía Internet ni cable tv sólo canales locales, en el teatro los artistas presentaron...

"The resort was beautiful, food was terrible"

"Great stay and customer service! Rooms clean with soothing ambience. 2 nights stay not enough to enjoy amenities and area."

"To wake up in this magical place was amazing and the hotel makes it a better experience because of the location. There is not too much to do in Punta Rucia. My only disappointment was the wait at the restaurant, however the servers were outstanding."

"We had such an amazing stay at Sosúa by the Sea! If you’re looking for a peaceful, family-friendly hotel where you can truly relax, this is the place. The ocean views are absolutely breathtaking, and the atmosphere is so calm. I personally loved that there wasn’t a loud club on the property—it made it easy to unwind and enjoy quality time with my family. I want to give a huge thank you to Randy at the bar. He was incredibly kind, welcoming, and always made sure we had everything we needed. His...

"Great staff"