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"The food was incredible"

"This was one of the worst stays I have ever been to. The staff were incredibly rude, if you have questions they seem bothered or annoyed to answer and the food was absolutely disgusting. The entire place smells like a hot sewer. I would never recommend this hotel to anyone. Also, there is no WiFi.. Save your money and don’t come here!"

"The price is a clear reflection of the quality."

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"Viaje de pareja, nos hospedamos del 22 al 25 mayo x 3 noches, cuando llegamos hicimos check in súper rápido, nos guiaron a la habitación y cuando entramos no estaba el control del aire nos dijeron que lo reportarían y pasó hasta las 11:30 de la noche que volvimos a la habitación y llame que comenzaron a resolver, al final no servía el aire y pedí cambio a la 1:30 am. (Me pareció que esto lo hacen a propósito ya que nos encontramos con una pareja que le pasó lo mismo). En general me parece buen...

"👍very good 100% recommend"

"I have stayed at several resorts in Puerta Plata over the last 7 years. I go very often. This resort has the ambiance and character. The meals were always excellent whether buffet or restaurants. The menu options were fantastic whether you like local cuisine or other. The staff were phenomenal. I always saw the manager walking and insuring everything was perfect for the guests. I had the opportunity to have the Royal Package which had much to offer but privacy was key on beaches and lounges. I...

"Me encanta la comida,las instalaciones muy limpias. El personal no es atento en las áreas de bares y bufé no tienen servicio eficiente con agua y café Entiendo que la propiedad esta 3n buenas conduciones,deben capacitar el personal"

"The place was beautiful. Staff was nice and friendly, rooms were big and clean. the food at the buffet wasn’t good and the restaurants were completely booked."

"Nice clean room"

"lack of elevators was the only downside to the resort if you have walking issues, otherwise food was excellent, and so were the staff. Entertainment fantastic, so much better than at Punta Cana. Will certainly revisit. Desk manager Sofia extremely accomodating, housekeeper Mercedes wonderful."

"Had a great time"

"Muy bueno, precios en comidas un poco alto, pero vale la pena es muy bueno!"

"Not worth the money. An okay resort, but the rooms are very dated and in desperate need of TLC. Cracked bathroom tiles, no working ceiling light, the list goes on… Not a mosquito-free resort (regularly bitten even with mosquito repellent on). The food was okay, quite repetitive (especially the deserts). If you don’t eat early by the end of service the food is stone cold, no signs of food temperature being regularly checked (got food poisoning once or twice). Advertising 3 a la carte...

"Great hotel"

"El personal Muy atento las habitaciones bien amplias y limpias la pluralidad de piscinas la ubicación de proximidad con la playa"

"*No Air conditioner in the room Condensation in entire ceiling was dripping water on top of bed and clothes Food got me sick "

"I loved the location, and the look of the facility. The staff was very friendly, and helpful when they could be. However, all of the staff did not speak English; that was somewhat aggravating at times due to the language barrier. The food was delicious there."

"si, excelente"