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"⭐ 1/5 — One of the worst hotel experiences we’ve ever had. I wouldn’t recommend this place to my worst enemy. Our experience at Cofresi Palm Beach in Puerto Plata was extremely disappointing from the moment we arrived. The room was dirty and full of cobwebs. To make matters worse, we found TWO COCKROACHES during our stay. When we first arrived, the bathroom wasn’t even working because there was no water. We also had a MAJOR water leak coming from the ceiling. I’m not talking about a few drops...

"Clean room, good staff but too much rice food"

"Overall stay was ok. Our room and kitchen area was a little outdated. The bedding and towels had minor stains. The plates and cups were chipped. On our last day before check out we went out to eat breakfast and all our towels were gone when we came back. We had to search for staff to bring us new towels. Staff service was really a hit or miss, some were good, some were not great. The pool was great and Beach very close by. For food it was a good variety. I did like that even though check out is...

"Reserve en el tropical y quería mandarme a otro hotel la comida mala no hay variedad"

"Que arreglen ese aire acondicionado que no sirve, pasamos calor en la noche mientras dormíamos y que habiliten el wi-fi en la habitaciones que no había wi-fi y el wi-fi de afuera en toda el área del hotel tampoco trabaja adecuadamente."

"Need more intretenemiento"

"Excelente servicio, Buen servicio"

"Muy bonito. Es súper cómodo, tranquilo, bueno. Es muy bonito. Podría mejorar la limpieza del baño, habían cabellos y pelo. La bienvenida del seguridad Alexander muy servicial y amable."

"I like that the staff and the house keepers and the doorman was pleasant and friendly"

"En servicio al cliente son mil de mil, la propiedad está bien hermosa e higiénica y después que se termine de remodelar va estar mil de mil"

"The hotel is view is nice, But they need to update the rooms. I think is too expensive , the price is not worth the hotel."