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"The buffet food was not what I was expecting. No variety and no taste at all. Customer service was not helpful or friendly, specially with kids. Overall, I liked the pool and the new rooms were clean and comfortable."

"Clean and great people"

"Bueno"

"It was a great experience and the food was good. The service was not perfect but it was manageable. Throughout our whole trip our room floor would be moist and slippery and was dusty from the first day. We were unsure why and we were forced to use the towels to not slip on the floor. I attempted to call the front desk to explain this problem which was then brushed off and ignored."

"El trato de los empleados y todo el personal es excelente. Es mi segunda vez visitando el resort y siempre me voy contenta por que se que cada centavo invertido vale la pena."

"Overall, we had a very pleasant stay. The property was clean, well maintained, and the staff was friendly and accommodating. The amenities were enjoyable, and everything met our expectations. The only downsides were the large number of mosquitoes, particularly around the outdoor play area, which made it difficult to spend time there and fully enjoy the space. In addition, while the private beach was a nice feature, it could have been better maintained and cleaner. Addressing these two areas...

"Nice for the family, no to many options on food , and need to organize more"

"Everything is good except the entertainment if you’re looking for a place to just relax it’s perfect but for fun and to stay entertained this is not the place staff can be very boring"

"Only issue was the listing on Expedia said all inclusive and a food/ credit. Neither was true."

"To wake up in this magical place was amazing and the hotel makes it a better experience because of the location. There is not too much to do in Punta Rucia. My only disappointment was the wait at the restaurant, however the servers were outstanding."

"We had such an amazing stay at Sosúa by the Sea! If you’re looking for a peaceful, family-friendly hotel where you can truly relax, this is the place. The ocean views are absolutely breathtaking, and the atmosphere is so calm. I personally loved that there wasn’t a loud club on the property—it made it easy to unwind and enjoy quality time with my family. I want to give a huge thank you to Randy at the bar. He was incredibly kind, welcoming, and always made sure we had everything we needed. His...

"Great staff"