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"Great location, great staff."

"In booking the hotel, it was not clear if breakfast was included in the base price. At first, I thought I saw something where it was included but then later in booking it showed an extra cost for breakfast so I added that to my expense (not a small amount!). To be fair to the customer, this extra expense should have been clearly stated, especially since I saw many customers simply walking in to eat breakfast with no or little checking by staff."

"We had stayed in VRBO’S up till now. This was a good respite before we had our long flight home."

"Great"

"Great location"

"Great hotel, location and helpful staff"

"Our room was extremely cold last night. We were too tired to call down for help. This morning, we were told that we could have called and asked for heat. Rookie mistake on our part, I guess. This is the time when they are converting from A/C to heat. We thought that we were just doing something wrong when we kept trying to adjust the thermostat."

"Our room was amazing!! We had a suite with an additional Sofa/bedroom. Which was perfect as my early riser hubby could watch tv and I could sleep uninterrupted. Our room had excellent canal views and a HUGE restroom.. Very clean and roomy.. Nice safe in huge closets and it had a nice mudroom type area to hang costs and put shoes❤️ Got great recommendations on places to eat and hotel is very close to Rialto Bridge and Doge Palace.. We walked everywhere. This hotel was the perfect location.. My...

"Staff were great at main hotel. We were in the annex which was less than optimally serviced. Great location. Hate mosquitoes."

"Excellent location. Only 1 minute walk from the water bus dock. Hotel has a private dock in the back if you're taking private water taxi. Walking distance to major attractions, restaurants, shops."

"Amazing........."