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"Great Establishment!"

"The hotel is located on the mountain and the view of lake Lugano is spectacular. As it turns out, the rest of the experience was less so. We arrived around 10pm and by then, the kitchen was closed. The staff reluctantly served us drinks while at the same time wiping tables and closing down - despite the fact that the bar was supposed to stay open for another 30 minutes. There was no air conditioning in either room and no fan in one of the rooms (30 degrees outside and inside). Breakfast the next...

"Beautiful hotel in front of the lake. Staff was very helpful and kind. Food was delicious. The area of the pool was very nice."

"ممتاز الفندق وانصح به بشده"

"beautiful location and friendly staff"

"تم أحتساب ليلة واحدة مع العلم تم الترتيب مع مركز هوتيل. كوم والاتصال مع الفندق على طلب الموافقة بعدم إحتساب ليلة بعد الغاء الحجز أنا شخصيا رحت للمدينة وسعر الفندق مبالغ فيه"

"Everything was brilliant! The view was amazing! The Staff was great, the food as well. Very green and peacefull!"

"this was a stunning hotel. It was exceptionally clean. It made me feel like I was leading lifestyles of the rich and famous. The spa was wonderful. We had a massage and I had a facial that was wonderful. We ate at Mistral their restaurant and this was an experience, but it is very expensive. They had a piano player in the lobby most evenings that was very, very nice. There are other restaurant was also very good and they have a very pretty pool. The views from our room were just superb. I cannot...

"Solid hotel in a central location. Breakfast was amazing."

"There were multiple times they made a mistake and didn’t bill for something. Be sure to check your bill closely. Also, the restaurant wasn’t clear on a charge for a bottle of champagne for a special event. Kind of a let down at the end of a trip."

"Very disappointing experience. We left important clothing for dry cleaning during our stay, but it was delayed, and at checkout we were told it still wasn’t ready. We had already left for Milan , so now we don’t know when we’ll get our clothes back. A huge inconvenience, especially when you’re travelling. Rooms are very small . Hotel is located on a busy road, rooms have poor isolation, it gets very noisy ."

"A beautiful and traditional hotel which was right on the promenade by the water. A few hundred yards from the ferry. Great staff, lovely rooms, nice little pool and a decent buffet breakfast. Look no further!"

"Everything was perfect except for lunch. Just bit too pricy for 2 ppl for €540 & foods & cooking quality just normal not fine dining. You can find more nice top quality restaurant near here with good price."

"great location, clean, great customer service. Breakfast and amenities could be better."

"Our stay was wonderful, and Sophia made us feel welcome and taken care of!"

"This was one of the best hotels I have ever stayed in. Amazing location, wonderful staff and excellent food. It is set a little way out of Bellagio but the shuttle is very easy to organise and you get the benefit of the view! The terrace is fantastic for breakfast, an afternoon cocktail or dinner. We ate in the hotel on just one of the evenings and have to say it was probably our best meal in Bellagio. The staff were friendly, accommodating and knowledgeable. My partner and I try not to...

"Honestly…. Overall awful. The property has not been kept up. No AC within the hotel. The staff are not hospitable. Had horrible sleep and they wanted to charge me for their problem of a bed. Had to fight tooth and nail for them to waive it. This is not a real hotel."