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"Friendly staff, lovely food and a superb room."

"Happy with my 2 night stay. The room was comfortable and clean. Good location in town, a nice bar and a great beer garden. The guest discount is a nice feature. I ate in the resturant and the food was excellent. The staff were friendly and as a solo traveller it was nice to chat with locals and the owner who made me feel welcome. I have stayed in many places in Shrewsbury and this is great value and one of the best options. I would stay again."

"Welcoming at reception and told about where things were very helpful and understanding Ron was clean and bright with out look onto canal my only niggle was WiFi in room not the best but great at reception and could not tv to work radio through tv ok but wanted to watch a bit of telly overall great place to stop food food and lot of welcoming staff"

"Very good breakfast locally but the hot could have warned us about no meals on the premises. Parking tricky!"

"A great choice of hot and cold items for breakfast. "

"Hotel stay was great. Jacuzzi was very small and always full. Not much vegetarian option for breakfast. "

"Highly recommend this place for a different kind of stay. The views were absolutely stunning although we went in January the place was warm dry clean tidy and the customer services were outstanding."

"Great traditional hotel with great facilities and good walks for dog"

"The staff really make this hotel — they’re fantastic! Always attentive, checking that everything is okay and asking if you need anything. The hotel is currently undergoing some improvements, but that didn’t spoil our stay at all. Our room was fantastic, everything was very clean, and we’ll definitely be back. The breakfast was really nice and tasty I would recommend the Welsh Breakfast "

"Great location and our room had a balcony with loungers and a table which was a lovely surprise. But the best thing about the hotel was the staff who were so welcoming and knowledgeable about the hotel and local area. Although the cooked breakfast was also fantastic."

"On room had a lake view and the staff were great!"

"Really nice place and close to the centre of Hereford"

"Lovely hotel with helpful staff and great food."

"Room was nice and for a quick stay it’s a great spot. Heat was off so was a bit cold in the room but the blanket provided was warm"

"We saw the beautiful grand exterior online and believed that's where we were staying. Alas, when we arrived to check in, we were told that we were actually staying in an adjacent building. This was news to us. We were walked out a side door, bags in tow, across a street, and into another building. It all felt very strange, as the very pleasant, but somewhat manic, staff member came out from behind the desk and attempted to wheel our two (very heavy) bags herself (there was no bellman), even to...

"Good stay, easy to walk into the town centre from the hotel. "

"Nothing unique, just a well run pleasant hotel. It's in an business estate that's empty at night,so it's very quiet, but no pubs or shops nearby but plenty in town"

"Amazing "

"The “spa” and “gym” were a hot tub and a dark room full of miscellaneous junk which wasn’t conducive for relaxing."

"Great food menu, staff are first class and prices are very reasonable"