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"Quality hotel. With professional staff"

"Welcoming at reception and told about where things were very helpful and understanding Ron was clean and bright with out look onto canal my only niggle was WiFi in room not the best but great at reception and could not tv to work radio through tv ok but wanted to watch a bit of telly overall great place to stop food food and lot of welcoming staff"

"Great price and location"

"A great choice of hot and cold items for breakfast. "

"Hotel had plenty of parking, a restaurant, gym with pool and sauna and a Starbucks. It’s located in a really nice new area of Swansea. Room was nice big, the bed was comfortable, How there was a few stains on the carpet. Gym is ok, however changing rooms need to be cleaned more and sauna and steam room have a really strong unpleasant smell. "

"Highly recommend this place for a different kind of stay. The views were absolutely stunning although we went in January the place was warm dry clean tidy and the customer services were outstanding."

"Great traditional hotel with great facilities and good walks for dog"

"The staff really make this hotel — they’re fantastic! Always attentive, checking that everything is okay and asking if you need anything. The hotel is currently undergoing some improvements, but that didn’t spoil our stay at all. Our room was fantastic, everything was very clean, and we’ll definitely be back. The breakfast was really nice and tasty I would recommend the Welsh Breakfast "

"Great location and our room had a balcony with loungers and a table which was a lovely surprise. But the best thing about the hotel was the staff who were so welcoming and knowledgeable about the hotel and local area. Although the cooked breakfast was also fantastic."

"On room had a lake view and the staff were great!"

"Really nice place and close to the centre of Hereford"

"Lovely hotel with helpful staff and great food."

"Room was nice and for a quick stay it’s a great spot. Heat was off so was a bit cold in the room but the blanket provided was warm"

"We saw the beautiful grand exterior online and believed that's where we were staying. Alas, when we arrived to check in, we were told that we were actually staying in an adjacent building. This was news to us. We were walked out a side door, bags in tow, across a street, and into another building. It all felt very strange, as the very pleasant, but somewhat manic, staff member came out from behind the desk and attempted to wheel our two (very heavy) bags herself (there was no bellman), even to...

"Good stay, easy to walk into the town centre from the hotel. "

"Everything was fine. Good quality bacon for breakfast. Room spacious and clean. Only issue was that soap in shower had run low and did not flow into hand"

"Amazing "

"The “spa” and “gym” were a hot tub and a dark room full of miscellaneous junk which wasn’t conducive for relaxing."

"Room was well equipped and spotless. Set in the most beautiful setting. The restaurant and bar as so perfect you never want to leave. To top it off the staff could not be lovelier - genuinely couldn’t do more to make us more comfortable and at home."