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"Absolutely amazing hotel and staff. They went above and beyond to make my elderly parents stay easy and safe. Beautiful room with fab view and definitely worth the money, breakfast was great with loads of options even for my mum who has multiple food allergies."

"Nice stay staff friendly, comfy bed clean bathroom does need a lick of paint in places and some marks on carpet cleaned. We had breakfast nice selection would have liked a bit hotter however quality was good."

"Best thing about property was they had a car park, which was £5. The decor was a bit tired. The bed was too hard for us and my son in another room said his bed was hard too. The room was okay as we had a standard room. They don't have breakfast offered, but plenty of cafes to get breakfast. We were allowed to leave car in car park until 1pm."

"Breakfast was enjoyable staff professional and friendly room small and a little dated and tired"

"We didn't stay at the property, as when we entered the 4th floor bedroom it was really hot. the window was open to its 3 inch extent, and there was a tower fan, that had little effect on the heat . The reception staff said that none of the rooms had working air conditioning, so we couldn't change rooms. We decided to leave and find alternative accomodation."

"Lovely character hotel with a terrific swimming pool"

"Turning into the site and immediately the amazing view greets you. It is absolutely fabulous place for a relaxing holiday. Our hobbit house was one of the 6-person pods, even though there was only two of us plus our dog we wanted a bigger living space for our 5-day trip. The condition of the house was lovely, home from home and very clean. Due to the heat wave (we have 35 degrees!!!) we did not venture out to see the sites, except for very early dogs walks either around the site or down by...

"The staff are great but according to the locals OYO have ruined the place and dont care. Which is a shame as the staff all try so hard without support."

"The hotel is a lovely old building as a lot of Shrewsbury properties are which adds character to the experience."

"Great location. Quiet rooms. Excellent breakfast. Friendly staff"

"We enjoyed the rather eccentric decor !"

"Our hosts were very helpful with local area of interest. Castles, walks, cafes and pubs. They were extremely accommodating and always on call."

"Q"

"Waited 2 hours after check-in to get my room. Room was very poor and not worth the money. Pokey little single with no outlook, basic amenities, tiny TV that didn't work. Breakfast team were very pleasant but food was cold. Outdated business resting on its laurels and not reinvesting for the benefit of guests. I should' really have complained and asked for discount but was with a group and didn't want to create any unpleasantness."