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"Friendly staff, lovely food and a superb room."

"The Cromwells tap house is a great old pub aswell as hotel. When we arrived on a Saturday afternoon, it was packed inside and also in the garden. We dropped our bags in the room which was extremely spacious with the most beautiful 4 poster carved wooden bed that you needed a step ladder to get in to it 😁. Carpet could do with changing in the room otherwise this hotel would’ve got an excellent review score. We ate in the bar and couldn’t fault the food. The hotel is up a hill so may not be for...

"Welcoming at reception and told about where things were very helpful and understanding Ron was clean and bright with out look onto canal my only niggle was WiFi in room not the best but great at reception and could not tv to work radio through tv ok but wanted to watch a bit of telly overall great place to stop food food and lot of welcoming staff"

"Very good breakfast locally but the hot could have warned us about no meals on the premises. Parking tricky!"

"A great choice of hot and cold items for breakfast. "

"I have stayed at a few of these hotels for work as I travel around quite regularly. There seems to be a reoccurring theme that the bathrooms have a really horrible drain smell. I would have mentioned this to staff but I dropped my bags off to the room went for dinner come back and it was already around 8:30- 9:00. The second theme is the service in the bar is inconsistent - my drink came quickly and my main came around 20 mins after this .. I had ordered pizza. Also bare in mind I’m a solo...

"Highly recommend this place for a different kind of stay. The views were absolutely stunning although we went in January the place was warm dry clean tidy and the customer services were outstanding."

"Great traditional hotel with great facilities and good walks for dog"

"The staff really make this hotel — they’re fantastic! Always attentive, checking that everything is okay and asking if you need anything. The hotel is currently undergoing some improvements, but that didn’t spoil our stay at all. Our room was fantastic, everything was very clean, and we’ll definitely be back. The breakfast was really nice and tasty I would recommend the Welsh Breakfast "

"Great location and our room had a balcony with loungers and a table which was a lovely surprise. But the best thing about the hotel was the staff who were so welcoming and knowledgeable about the hotel and local area. Although the cooked breakfast was also fantastic."

"On room had a lake view and the staff were great!"

"Really nice place and close to the centre of Hereford"

"Lovely hotel with helpful staff and great food."

"Room was nice and for a quick stay it’s a great spot. Heat was off so was a bit cold in the room but the blanket provided was warm"

"We saw the beautiful grand exterior online and believed that's where we were staying. Alas, when we arrived to check in, we were told that we were actually staying in an adjacent building. This was news to us. We were walked out a side door, bags in tow, across a street, and into another building. It all felt very strange, as the very pleasant, but somewhat manic, staff member came out from behind the desk and attempted to wheel our two (very heavy) bags herself (there was no bellman), even to...

"Lots of parking. Staff were very friendly and accommodating. Food and drink were good and reasonable value. Would definitely stay again."

"Nothing unique, just a well run pleasant hotel. It's in an business estate that's empty at night,so it's very quiet, but no pubs or shops nearby but plenty in town"

"Amazing "

"The “spa” and “gym” were a hot tub and a dark room full of miscellaneous junk which wasn’t conducive for relaxing."

"Great food menu, staff are first class and prices are very reasonable"