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"Yes all was fabulous x"

"Average Hotel in a good location for Business. Check in was slow and Room electrics had two separate faults."

"The hotel was as always clean and tidy with very polite and helpful staff. The only problem was with the swimming pool and spa area . The pool was very dirty and the jacuzzi was broken apparently broken for a while . This said it is still exceptionally good value and the first time of a few visits that the pool has been below standards. We will definitely go again . "

"Nice comfortable clean and warm room. Ideally situated to shops and amenities "

"Not the greatest place I have stayed in, had a room that faced onto the main road and barely had any sleep both nights.... rooms are very dated and in need of an urgent upgrade. I left the door hanger on asking for room to be serviced but on my return I found that the cleaner had just folded up wet and dirty towels and put them back on the radiator. There are no facilities to get food here at the hotel and the bar was not open at any time during our visit. Not faciliated for people with...

"From the outset the reception was chaotic with lots of noisey people. I had to queue for self check-in. I queried why there was a £5 car parking charge when this hadn't been pointed out prior to my booking. I asked why this was and he said because I booked with Expedia. So be careful. The hotel was tired and not worth the money."

"Location and accommodation were fantastic. Hot tub under the stars in the snow was the icing on the cake for a birthday weekend. Just needed a few more kitchen utensils and glassware, my son wanted a pint glass to drink his Guinness"

"I have not stepped foot in the grand since it was a night club and berni inn. Staff were very attentive, room clean was amazing. "

"Lovely staff. Good breakfast and evening meal"

"Had a lovely stay and a fantastic meal room was small and didn’t look very inviting for the out side but the bed was very comfortable room was clean and staff were friendly and helpful, the food in the restaurant was excellent definitely go back, "

"Great location for walking. The rooms and areas were a bit tired looking and worn, for example the towels were scraggy, there was no where to hang a towel in the bathroom, the lock on the bathroom door was dodgy, but the hotel staff in all areas from reception to the spa and the bistro were extremely friendly and professional. The pool area with the steam room and sauna although a little worn down was a nice welcome after a hike. The bistro evening menu, food and breakfast were all of a high...

"Food and service was exceptional the room was spotless a really nice relaxed weekend. I feel they sell themselves short a little with how good the food is, there isn’t much detail or pictures on the site but its definitely a big selling point "

"We stayed in room 233 classic double, room was plenty big enough, no view from the window but for 1. Night didn’t matter, beautiful ornate staircase - definitely recommend "

"The room was beautiful and breakfast was amazing "

"Poorly decorated and maintained room. Smelt musty. Dirty. Would not stay again but got stuck travelling later than planned so had to stay. "

"Good communal area for children and staff were pleasant. However there was a very strong unpleasant smell thoughout the hotel and in the rooms. There was also large stains on the carpet in the hallways which were wet - we assume they had been recently cleaned. Breakfast was ok - however they had ran out off pastries when we attended at 9.30. Overall unlikely to stay again due to cleanliness/smell. "

"Fab stay as always. Great room. Easy free parking. Lovely food and drinks. Fantastic staff. We will be back. Thanks very much. 😃"

"Lovely breakfast easy parking "

"The room was clean but bathroom and the room itself looked tired and needed a bit of decorative attention. The veggie breakfast was good and there was plenty to choose from. The staff were polite and friendly. "