Family Hotels in Portugal from SAR 206

Excellent beautiful property Staff extremely nice

Joana was great at check in and booked a wine tasting for us. Everyone was so wonderful!

I have stayed at Grand Hotel Açores Atlântico five times in the last 18 months. The staff is especially friendly and accommodating. Antonio in particular always greets you with a warm smile and an interesting fact about the island. His quick wit is a plus too! I will always stay at the Grand Hotel.

Very classy and comfortable hotel. The staff was excellent, particularly the Guest Service Manager Pedro Falcao.

Very comfortable hotel with beautiful manicured grounds. Staff were very friendly and knowledgeable and helpful. Breakfast buffet was superb. Only problem was a lack of local restaurants in easy walking distance, encouraging visitors to visit the resort restaurants which were mediocre and expensive.

Beautiful hotel great location!

I loved this hotel so much! I did not want to leave. I actually felt very down the day we checked out. I have stayed in many 5 star hotels but never had such impeccable care. It was above and beyond. Every staff member was at our service. The view and location were amazing. It was a very quiet retreat to return to and within walking distance of everything. I am currently in Porto wishing I was back at my beautiful retreat again. Also, the dining area bar for breakfast and snacks very...

Clean room staff

Great property for a visit to Fatima

A

This is a wonderful, well presented property. Mix or modern with nature. Top class service, staff and amenities. A truly relaxing and pleasant experience!

It was a nice property but a little far from the City Gates, you had to walk past a large construction site and it was a narrow walkway. The breakfast was good however, it never varied - everything was the same each and every day. I felt like the servers only were gracious when they received a tip.

Comfortable bed, good breakfast, nice mini bar supplies, close to everything. Great advice for food locations. Would definitely go back.

The rooms were lovely, staff friendly and helpful. Rafaela made excellent recommendations for dinner and offered to make reservations. The breakfast buffet was included and delicious. We loved walking everywhere

We stayed for 2 days after our cruise. We arrive early. Front desk was welcoming and offered us an available room. We declined and said we’d wait for our reserved room on the upper floor. We toured Lisbon and returned to Lumen in the mid afternoon. Here’s when the service was exceptional. Front desk was friendly; offered us breakfast at 10 euros and a 30% restaurant discount. The bell boy took our luggage up, explained the various room switches, offered to get us extra coffee/tea/water. The...

Great roof top bar and good. Amazing views of Tagus River !