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"Friendly staff, clean modern and spacious rooms Beds comfortable Close to airport"

"We had so much fun! The water park was amazing, the hotel pool was fun, and they had a DJ. We loved the breakfast, and the activity room. The whole stay was perfect for our family."

"Newly renovated hotel trying to improve but still some way from being a 5 star experience. Clear staffing challenges with cleaning and catering staff in particular very new and under trained resulting in a poor standard of service. We had ants in our room which was resolved but also had to leave instructions on how to clean room - basic things like cleaning sink, replacing cups, sugar, milk, cleaning toilet were not done to standard. The rooms themselves are comfortable and entertainment/...

"Our stay at Tivoli was a disappointment. While the location is undeniably spectacular, the overall experience fell far below expectations. The staff often appeared overwhelmed, resulting in slow, inconsistent service, and at times it felt as though showing genuine care for guests was an effort rather than a priority. Without its exceptional setting, I would struggle to rate this hotel as even a four-star property. Management should focus on service quality to match the location."

"Comfortable, friendly staff, amazing spa"

"Like the location, cleanliness, spacious room and nice staff."

"Staff were very responsive and resort was always clean. Housekeeping was very prompt and did great work. Resort is centrally located and close to all amenities. Pool and other amenities were great and there was always availability."

"What a wonderful place to stay! The Epic is truly epic. The staff was kind, helpful and super professional. Clean rooms, great amenities and decent location to everything. Definitely recommend the Epic Sana, their Spa is a bonus."

"Everything was spotless , walkable to the beach , spacious room, breakfast with a lot of variety , we highly recommend it"

"Very nice pool area and clean rooms."

"Chambre propre et tranquille."

"Our room had just about every amenity we would want, including a refrigerator, a safe, an espresso maker, and a kettle for boiling water. There was a small balcony, and inside there comfortable seating for eating and for working, and both the desk and the bedside tables had USB ports as well as convenient electrical outlets. It was easy to control the bedside and room lights from either side of the large, comfortable bed. We don't use cable entertainment much, but we enjoyed watching the World...

"Fine for a night. Staff is friendly and helpful. Needs serious updating"

"The upstairs restaurant is nice. So is the location. That’s about it. Hotel water turned off for two days straight, toilets weren’t working. Place smells horrible. Gym is all broken nothing works in it. Cleaning ladies barely clean anything, just make your bed and leave. Most of the male staff is rude, females were polite. Pillows and sheets are horrible. Would not recommend it"

"Was a good stay, the hotel does not have an elevator. Also had to share the bathroom with the rest of the floor. The staff was really good! Decent option for a short stay."