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"We needed to change rooms as the first was too noisy but they did it without any problems Although breakfast had a good variety there was no alterations beyond the initial choice . The hotel location was good for getting to other parts of Lisbon and the airport"

"Les employés sont super gentils et serviable. Ils sont vraiment à l’écoute. J’ai pensé des bons moments à l’hôtel. C’est sure, je retourne."

"We had so much fun! The water park was amazing, the hotel pool was fun, and they had a DJ. We loved the breakfast, and the activity room. The whole stay was perfect for our family."

"Newly renovated hotel trying to improve but still some way from being a 5 star experience. Clear staffing challenges with cleaning and catering staff in particular very new and under trained resulting in a poor standard of service. We had ants in our room which was resolved but also had to leave instructions on how to clean room - basic things like cleaning sink, replacing cups, sugar, milk, cleaning toilet were not done to standard. The rooms themselves are comfortable and entertainment/...

"Our stay at Tivoli was a disappointment. While the location is undeniably spectacular, the overall experience fell far below expectations. The staff often appeared overwhelmed, resulting in slow, inconsistent service, and at times it felt as though showing genuine care for guests was an effort rather than a priority. Without its exceptional setting, I would struggle to rate this hotel as even a four-star property. Management should focus on service quality to match the location."

"This property was absolutely amazing good location, amazing amenities, and very friendly helpful staff . Joao the front desk agent really made our stay . We will definitely be back . Thank you ."

"Staff were very responsive and resort was always clean. Housekeeping was very prompt and did great work. Resort is centrally located and close to all amenities. Pool and other amenities were great and there was always availability."

"Modernes Hotel mit genialer Lage direkt an der Metro. Sehr freundliches und hilfsbereites Personal, alle auch englisch sprechend. Zimmer und Bad groß, sauber und einwandfrei. Gegenüber ist ein Einkaufszentrum und das Hotel hat eine tolle Rooftop-Bar mit Blick auf den Tajo."

"I had a great experience, the staff and environment was great. My friend and I felt really safe (2 girls in their 20s). It’s in the center of everything and it’s walkable."

"Had a very spacious room with balcony facing the pool. Breakfast buffet was great. Staff friendly. Very clean hotel. Bed comfortable. Free parking. Some construction going on nearby . "

"Very nice pool area and clean rooms."

"Chambre propre et tranquille."

"Our room had just about every amenity we would want, including a refrigerator, a safe, an espresso maker, and a kettle for boiling water. There was a small balcony, and inside there comfortable seating for eating and for working, and both the desk and the bedside tables had USB ports as well as convenient electrical outlets. It was easy to control the bedside and room lights from either side of the large, comfortable bed. We don't use cable entertainment much, but we enjoyed watching the World...

"Fine for a night. Staff is friendly and helpful. Needs serious updating"

"Very nice hotel, staff was very helpful and welcoming. We enjoyed our stay and would go back again."

"Was a good stay, the hotel does not have an elevator. Also had to share the bathroom with the rest of the floor. The staff was really good! Decent option for a short stay."