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"O check in as 15:00hrs chegamos às 14:40hrs não disponibilizaram o quarto, esqueceram de cobrar taxa de turismo e bloquearam a chave do quarto, nos obrigando descer pra codificar as chaves daí q disseram q tinha bloqueado por q esqueceram de cobrar taxa no check in, o check out as 11:00hrs mas as 10:00 eles bloqueiam a internet,os quartos nao sao quartos sao caixas de madeira teto baixo, sem janela nem luz do dia, super claustrofobico.. nao tem estacionamento, nem carro de aplicativo nao...

"Tolles Frühstückskonzept, das Essen und die Getränke werden zu einer gewünschten Zeit auf das Zimmer gebracht."

"Very nice hotel in a good and convenient area. The front desk staff wasn’t very nice answering my questions. They seemed bothered. Still nice hotel and most importantly the AC worked great!"

"Beautiful property and wonderful staff. Highly recommend"

"They are a Michelin Start hotel and they tell you that all the time but are very snooty about it and the actions don't at all fit a Michelin Star Hotel. We drank several waters and sodas out of the hotel room fridge day 1 and they were never replaced. They never offered any help in regards to directing us differant places as we set out to see the city. Would not stay there again as they are too full of themselves but can't live up to it"

"Great place"

"Right in the middle of the action Close to everything"

"My back pack was stolen while I was waiting in the hotel lobby."

"El hotel tiene vistas privilegiadas. La ubicación es perfecta para desplazarse camino o taxi como prefieras, el personal es sumamente atento."

"Amazing stay. Everything was great. Thank you"

"This property is well appointed, well kept and beautifully designed. The view from the hotel is exceptional, especially from the rooftop. The staff were helpful, attentive and made great recommendations for places to visit. I indulged in a deep tissue massage, and the spa itself, and the treatment were wonderful. I highly recommend this hotel, you will not be disappointed."

"Thanks"

"Location is the major factor at this property. Our room overlooked the Aliados square, near shopping, transit and restaurants. The room was clean, modern and reasonably well appointed. We were there 3 nights, and even found some English programming on the tv. Probably the only downside was the restaurant, but, there are many other options within a few minutes walk, we should not have bothered with the hotel restaurant. However, the server was attentive and helpful. Again, the location...

"Nice place Good service"

"We recently stayed here for four nights and had a wonderful experience. From the moment we arrived, the staff were incredibly courteous and professional, making us feel welcome throughout our entire trip. A special mention goes to the restaurant team, who provided the same high level of excellent and professional service. As for the room, it was spacious, beautifully clean, and very comfortable. We couldn't have asked for a better stay and will definitely be back!"