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"Felt like a pleasant, great value stay"

"Fridge can be a little bit noisy at night, but apart from that everything was good."

"Handy to the city. Large room and king bed was great"

"We loved the proximity to the park but the whole experience was spoiled because each time any room turned on the tap, the pipework screeched like a call bell. This happens all night. Staff were very quick to help move us to a quiet floor and they were very obviously aware of the problem so I can't complain about the staff but the manager needs to sort out the problem."

"Great hotel. Well located, comfortable & very well appointed rooms"

"I recently stayed in a 1-bedroom apartment at Quest St Kilda for two weeks. On the positive side, the location is fantastic, and the room was clean. However, my stay was frustrating due to a lack of basic maintenance and dismissive customer service. I specifically booked my room type so that I would have in-room laundry facilities. Unfortunately, the dryer was broken. I reported this to the front desk on three or four separate occasions, but despite reassurances each time, nothing was done to...

"No complaints here. Everything was perfect. The buffet breakfast was amazing!!"

"I was really disappointed. I was originally booked for a king size bed at the Mecure then got apparently upgraded to a room at the Pullman. The staff member was lovely that’s not the issue. It was the fact that I was downgraded with a room that had a bad view. The shower took a while to correct the temperature and really tiny coffee cups. So I felt deceived on a level as the original room was why I booked this hotel. I gave it four stars as the bar and lounge area was beautiful and the service...

"Seeya next year"

"Old and tired rooms. Convenient location but in desperate need of a Reno. Noisey rooms. Don’t expect to sleep well here. Busy street with Tram, traffic and drunken st Kilda party goer noise. Parking is an extra $25 per night. So keep that in mind when budgeting and comparing options."

"Check in was difficult at night and info re car parking not clear enough. However room was great value for money and rest of stay was good"

"perfect stay, no complaints"

"Excellent customer service, very clean, great location. Parking made things easier. Breakfast was your average buffet."

"Honestly, after reading some of the reviews regarding this establishment, I was quite nervous as to what to expect. After staying there, I can confidently say that this property was fantastic. The room was clean, had everything needed, including a coffee machine, the bed was extremely comfortable, no traffic noise and the best thing was the secure yard/parking with locked gates. Location was excellent, walking distance to restaurants and Palais Theatre. Even though you have to check-in at Crest...

"Great hotel for the price, the room did have a a bit of a Smokey smell despite being listed as non-smoking room. Other than that the place was clean, the bed was comfy, the shower had good pressure, and the location was perfect…all the things you need for a great stay away from home."

" I was a return customer because our first stay was excellent. Unfortunately, this time the property felt quite weathered and several basic cooking utensils were missing. After advising management, only a new pot and a used wooden spoon were supplied. There was no chopping board, no can opener, no kitchen knife, and only one small pot without a lid. In addition, the clothes hanging rod in the wardrobe was poorly secured and came out of its mounting during use. One positive outcome was that we...