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"Staff and clean room"

"Shangri-la Mactan is my home away from home! I can't articulate enough how I'm so in love with this place. From the staff , the food and the beauty of the place - SUPER COMFORTING! Thank you so much for always being so kind to us . You are so lucky to have the BEST STAFF . See you soon!"

"Belmont Cafe long line most of the time"

"Paradise island and the best 5 star experience! Sad we only stayed for one night but will be coming back during spring for a longer period of time. We got a free upgrade suitable for families with kids. Our houseboat had a private swim area for kids and was super shallow with awesome corals and saw a turtle and baby jelly fish Advise: don't go during rain season. We hit a bad storm was worried our house was gonna get blown away. Lol"

"From the moment I arrived until the day I checked out, everything about this hotel exceeded my expectations. The staff was genuinely warm, welcoming, and always willing to go the extra mile to make my stay comfortable. The room was spotless, beautifully designed, and incredibly comfortable, with every detail thoughtfully prepared. The amenities were excellent, and the location was perfect—making it easy to explore the area while still enjoying a peaceful and relaxing atmosphere. Every...

"The availability of the resort beachfront ,which was not affected during the typhoon, was a bonus."

"My whole family stayed for the weekend and we all enjoyed their stay. We are accommodated really well by the staff."

"Our check in process with Christian made us feel special. He let us check in a couple of hours early which was much needed from a long flight. We let him know that our next flight out was late evening so allowed us a late check out as well. Lastly, he upgraded our room to the next level category which was unexpected at all. VIP treatment from an extraordinary front desk staff. Thank you Christian and Dusit for a wonderful stay."

"ممتاز جداً "

"I was at New World twice in less than a week, The 2nd time was when my flight got canceled and rather than try another hotel I decided to go back, This time I booked a different room, an upgrade if you will and felt the difference. Wasn't cramped, felt open, if only a few feet I could tell the difference, everything else was what one expected from New World, thw food was great, a bit pricey but nonetheless great. The server in the lounge was surprised to see me again, she remembered me and thst...

"منتجع ممتاز جداً وهادي ولاتوجد أي فعاليات بالداخل ،، والأكل غير حلال بجميع المطاعم فقط تطلب اكل بحري وسلطه وتطلب منهم فقط الطبخ بـ زيت زيتون لانهم يضيفون زيت الخنزير ع جميع الطبخ حتى البحري للاسترخاء انصح فيه ،، شباب فقط لا انصح فيه أبداً ."

"The Henman crystal Sands was truly a five star experience the only negative thing that I could say was that my room was a little bit to noisy sounds like I was next to some type of pump station but other than that it was a perfect stay breakfast was phenomenal!"

"انصح بالسكن بالقسم المطل على الشاطئ الغرف لديهم نظيفة ويقومون بتغيير فرشات الاسنان ومستلزمات الحمام بشكل يومي اذا اردت الاستمتاع بمناظر خلابة امام البحر عليك باختيار الغرف المطلة على البحر وطاقم العمل لديهم على درجة عالية من التعاون والاحتراف لديهم خدمة الاستقبال من المطار بشكل احترافي ومنسق حيث لديهم قارب خاص ينقلك من المطار ولديهم قسم خاص عند بوابة المطار للنزلاء الذي لم يعجبني الافطار لديهم حيث لايوجد تنوع فالاكثر من الاطباق من الذوق الاسيوي عند عودتي للجزيرة سأسكن هنا"

"👍"

"Gym equipment was quite old, every thing else in this resort is very good"

"とても良い"

"I did not like the tidiness of the room. The room was not that clean. The area is really close to the shopping center. Location is excellent. Customer service is excellent."

"Stayed here for 2 nights hotel is convenient to all dining and shopping room smells like molds maybe carpet was old air conditioning doesn’t work"