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"The rooms and grounds were lovely and clean The menu was ok but the food taste uninspiring The movie about the archeological sites was outdated and impossible to hear due to a bad and outdated audio video system The WIFI was non existent in the rooms and spotty in the reception area The staff in the restaurant mostly seemed like they were put out when having to serve and could use more training The worst was the staff at the front desk who were inattentive no matter who manned the desk the...

"Amazing"

"Si buscan una experiencia de hospedaje en plena selva, este hotel es una excelente opción. Las habitaciones superiores son cabañas integradas en la selva tropical, rodeadas de naturaleza, donde se escuchan los sonidos de los animales y es posible observar cocodrilos en la laguna. Las habitaciones están muy bien diseñadas, son cómodas y cuentan con baños amplios. La ducha, con vistas a la laguna y una sensación de estar al aire libre, es uno de los detalles que hacen especial la estadía. El...

"Great location, beautiful view of the water from the pool, delicious bakery on site, a free welcome drink and a great restaurant…what more could you want? Oh, maybe the free shuttle to airport and a super friendly front desk..shout out to Valentina😃. Great stay"

"Habitación súper limpia, personal atento y amable en todo momento. La vista al lago increíble. Invitados a regresar"

"Parqueo muy útil. No hay Restaurante adecuado. Está deteriorado por el tiempo, no tiene cerradura la puerta, TV no funciona ok."

"We came back for an extra night before we leave Guatemala. Definitely we will be back"

"Promenade devant l’hôtel en très mauvais état et en partie inondée gâche un peu la vue. La piscine et son bar sont accessibles aux non clients de l’hôtel avec consommation d’alcool. Air climatisé apprécié."

"日本人です。 ティカル遺跡に行くために泊まりました。 対応よく満足です。"

"Right on the lake!! You wake up to an amazing view"

"What a perfect location to experience the magic of Tikal - especially for a sunrise tour. This is such a unique property with friendly staff, great food on-site and obviously the best location."

"Friendly staff, clean rooms, and close to pharmacy, restaurant, and bakery. They also helped with my airport transport early in the morning. Overall, very comfortable and convenient!"

"We love our stay at this beautiful hotel, the staff were great and helpful."