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"We booked this hotel last minute after having to purposely miss our flight due to food poisoning so it wasn't cheap but I expected for the high cost it would be a very nice hotel. The lobby was beautiful and the room was clean but otherwise I was disappointed; the drain in the shower did not drain, there was no hand soap in the bathroom, and they only left 1 towel in the room for a booking of 2 people."

"This is a beautiful and well built hotel I absolutely loved it! We actually had a 4.1 earthquake one night and I was so glad to be in this hotel because it was so well built!!!! The front desk is the most helpful that I have ever met they will help you with anything and everything. I definitely recommend this place it is a gem"

"Individual cabanas on the middle of the forest. You will be really immersed in nature."

"Everyone was good and attentive"

"El check in no estaba listo 3pm"

"Beautiful hotel in a perfect setting in old town Cusco. Only a few minutes walk to the main plaza and about 10 minutes to the markets. Walking the streets around there are a multitude of shops, restaurants, bars and so many beautiful streets and sites. A minor complaint is the rooms are a bit dated in regards to decor and places to plug in your tech, but it’s fine. Very clean. The staff around the hotel (bag handlers, welcome staff, servers) are VERY attentive. I found the front desk, although...

"Great location. Fresh concept. Beautiful decor & uncluttered. Best staff."

"my experience at the hotel was good. The staff were attentive and friendly, and the facilities were clean. However, the visitor policy seemed unusual for a hotel of this category: visitors could stay for only two hours before an additional fee applied. Greater flexibility would be appropriate for short visits when guests do not stay overnight or use dining services. Water availability was also limited. I would expect daily bottles or a refillable option, but I received water only once and was...

"Property was great! Just a little inconvenient with the outlets. Overall excellent place to stay."