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"The room was humid and only one window opened. It was surprising that the room was not cooled down before arrival. The fan provided was small and insufficient for the room size. The carpets smelled like soap and the staff were not accommodating to our needs."

"We arrived at this hotel 29/07, upon arrival the receptionist was sitting down on a chair a fair distance away from the desk and didn't stand up. Checked us in. No pleasantries. She did not let us know when breakfast was, wifi details or what time we had to check out in the morning. We had to find this information online. We checked into room 241 and the heat within the room was horrific. We asked for a fan and thankfully maintenance was very helpful. However, the room could do with a revamp it...

"Staff was really friendly and helpful. Service was amazing in the restaurant as was the food. We enjoyed a few perks we were given because we booked with Expedia."

"Building is very old. Needs a lot of work to udate windows. Lots of holes under carpets and lift door doesnt fully close. Tired decor but needs fair but of work"

"Staff were most attentive. Room was well cleaned and high standard."

"Very easy to check-in and the staff were fantastic. Made some great recommendations of what to see whilst being in Pitlochry which I did manage to see ☺️. Great place for travelling solo!"

"Shocking turned up at hotel and got told the room was cancelled and hoping to a few others"

"This is not a hotel, more like a holiday camp without the red coats. Tired paintwork and unkept grounds. Fire alarm went off at 7.30 am !! Couldn't get tea or coffee after 8.45pm as facilities closed at 9pm. Not a good experience."

"Staff very helpful and friendly."

"The only positive were the young waitresses at breakfast."

"Can’t fault anything."

"Although the sap was in need of some work, the treatment staff were outstanding. Delightful 20 min walk along the riverside into Pitlochry"

"Friendly staff, lovely communal areas, free breakfast, lovely room, central location"

"Breakfast was awesome and friendly staff"

"Very nice hotel, lots of old features retained and lovely staff. The evening meal was one, if not the best, I've had. Fabulous!"

"Das Hotel liegt in einer ruhigen Lage und man ist zu Fuß schnell am Strand. Die Zahnputzbecher waren total dreckig, die Duschamatur sichtbar grünlich keimig am Rand, die Halterung für das Duschzeug total verrostet. Das Zimmer hat keinen Kühlschrank und wird sehr warm, trotz offenem Fenster. Es gibt keinen Kühlschrank und keinen Fahrstuhl. Das Frühstück ist typisch englisch und schmeckt; es ist jeden Tag gleich."

"Es el hotel más antiguo de Escocia, lo que le convierte en una experiencia especial. Estaban rehabilitando la fachada, y no lucía tal y como se ven en fotos, pero no le resta encanto. Dispone de 2 restaurantes. Está situado en una calle céntrica, cerca de la estación de bus para desplazarte a localidades como Stirling o Edimburg"