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"Unfriendly staff, giving the run around during the check in process"

"Staff was incredible can’t say that enough . The lake is beautiful! The place is unsanitary! Pools are dirty rusted , lounge chairs had mold . Our hot tub in the room had hair and a toe nail in it . Nothing and I mean nothing has been updated or probably maintained since the seventies ! There was water in the downstairs floor to the fitness center and activities, very unhappy"

"1/5 — A five-star price for a zero-star operation If you enjoy paying $750 to stand in a crowded lobby with strangers who are just as furious as you are, book here. I arrived at 3:30 for a guaranteed 4pm check-in. “Guaranteed” turned out to mean nothing. No room, no timeline, no answers — just vague shrugs from a front desk that seemed as clueless as the guests. Three hours passed. Three. The lobby filled up with other paying customers stuck in the exact same limbo, all of us doing the math on...

"The property was okay for a quick overnight stay since our flight had been cancelled. We stayed in a different hotel around the corner several days prior so I had that one to compare CQ to. There were no one bed queens available where we previously stayed so we found this property to rest our heads. The staff was so kind and helpful during the check-in process. The building has a cute old vintage feel to it and appeared clean. However, it could definitely use upgrades when it comes to the...

"Third stay at Eden with this most recent stay being the longest. Great place to stay, especially with families with 3+ kids."

"Everything is good.."

"Nice room, especially for the price. The shower water pressure could have been better and the valve on the commode leaked causing you to take the lid off of the tank to release a snag. Very convenient to PNC Park. Overall, I would highly recommend."

"Tv was not working we waited for repair didn’t show up the front desk told us we can step out and it will be fixed came back 2 hours later still not working told us we can get a refund and leave at 1100 at night had no choice but to stay live too far to start driving at that time and to top it off the toilet also wasn’t working…been to this place numerous times for a little getaway with the husband but never again"

"Outdoor pool was very cold."

"First impressions seemed nice. That is where it stops. Bathroom door was so over painted( due to age) it was a nightmare shutting. Other people's hair still in sink, which had the stopper pulled up and wouldn't drain and hair on a towel. Gross but I dealt with that. Tub drain would not work and hold water. Nice pressure for shower though. Somehow the room we had was next to the hot water heater? and was filling up in 30 secind intervals until well into midnight. I could hear from...

"The food was awful and overpriced"

"Great for families with young kids and great overall location. Would recommend."

"The area is peaceful and quiet. The waterpark is a bit overpriced for not having everything fully functioning. I also felt like the pool water may not be maintained well. Overall the room was decent. We had a great time down by Lake Harmony."