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"We paid more than 600$ a night but nothing included it was really disappointing at least the breakfast plus the room was not clean as it should be,"

"Nice little get-away from the city. Indoor pool and spa services are nice."

"To much disorganization"

"Lounge room did not have enough food or snacks throughout my stay elevator was down. It was limited supply of towels in room and none at the pool.5-10 the pool area was supposed to be adults only but the parents didn’t care and keep the kids there very modern hotel and clean but activities staff and hospitality was very poor"

"Location was great - everyone was really helpful and they have a coffee area with refill water and was an extra bonus The building is old but well maintained- the only thing I can say is that the bathroom was small and old ( and in other properties like in Paris - the small bathroom is always looking like new ) Other than that - was a great choice."

"Check-in was 2 hours late. Rooms were not ready until 5:30 pm. Next morning we noticed there was water leaking from the AC unit. The maintenance guy came and had to replace the unit. We asked for another suite replacement and we had to wait 5 hours now. Front desk staff especially Melissa needs to correct her attitude. Instead of apologizing or comforting she did care less about it! It was only when the manager Lisa got involved things were getting resolved. The staff in Breakfast/ dining area...

"Location!"

"Good location, food is good and the aesthetic is amazing"

"Perfect!"

"I did like the layout of the room but I guess with the July 4th Holiday there wasn't hard any staff. My first room wasn't cleaned. We got a second room immediately but the room was so hot, it did have air conditioning but we had to wait awhile till the room was cool, we had to clean the Jacuzzi and shower ourselves and ask for extra towels. The carpet needed vacuuming but we dealt with it. It's a nice room and the receptionist was very nice and accommodating but they need more staff for when the...

"I like it was really nice place"

"Clean the pools as they were dirty"

"The room was nice, clean. Excellent city view. The bathroom could use an update. Staff was kind and helpful and the valet parking service was great."

"Had to request for bed sheets for the sofa bed and extra towels. Additionally, phone was not working to call front desk. Room was nice though and is close to train and downtown."

"First, the positives... the location is fantastic, the staff (everyone we encountered) was excellent, the pool area was very nice and gym was, too. The big detractor is that our room was old and tired. It was clean, but when the renovated, or at least tried, they replaced the carpet with crappy vinyl plank flooring. The size of the room was fine, the AC functioning was not good, but it was a heatwave weekend, so some grace there. The room did not match the photos, had our room been...

"This place was great. Located so close to all the old Philadelphia, Independence Hall, Liberty Bell, couldn't have picked a better place and the price was right."

"Room was exceptionally clean and comfortable."

"I arrived very late. At checked in, the customer service agent noticed my reservation was for the next day. He checked the room rate for that night, it was close to $1K and suggested for me to check online since I still have 10 minutes before midnights. I did managed to get a room at a similar rate to my other booking. I really appreciate this agent’s effort to assist me through this process and also allowed me to have the same room for the next block of reservation which started the following...

"Excellent"

"Very nice staff and clean rooms"