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"the 15th floor had a little bad scent including my room it was uncomfortable for the first couple hours. "

"If you're on a budget, this is a suitable place but if you're looking for a truly luxury all inclusive experience, I would suggest looking elsewhere. The main grounds a well kept and the views a nice but the food variety and options are mediocre. I'm glad I decided to get trip insurance because we needed it: The resort was advertised as a luxury all-inclusive property, however the actual conditions did not meet that standard. The room was visibly dated and not properly cleaned upon arrival....

"👍"

"El lugar es sencillamente espectacular, el servicio de excelente calidad y el staff muy amable y amigable. La comida muy completa y variada, las piscinas super limpias y el servicio de bar muy eficiente y con gran variedad de licores. Me encantó el lugar"

"Overall, the property and staff were amazing, friendly, attentive, and always willing to help. The grounds & hotel were beautiful and well-kept, and we especially enjoyed the live entertainment each night. However, some parts of the stay didn’t meet expectations. The excursions and activities booked through the property were quite expensive, and we didn’t feel they matched the value for what we paid. A recurring issue during our stay was the in-room TV, it displayed another guest’s name and room...

"Mas opciones en el snack bar"

"Guys, please don't stay there, it was the worst hotel I've stayed at in my life. It took me 4 hours to get there from the airport, when my friend and I arrived at the hotel, the room was dirty, stain on the sheets, and the bathroom was a mess. Although the staff was very sweet, and they changed my room, I didn't have a good time during my stay, the hotel falsely advertises itself as a luxurious resort, however, it is not that!!!"

"This hotel was a nightmare. I arrived at Panama City from Ecuador at 8:30pm, but NO Shuttle was available as they advertised on Expedia, and even worse, there was no one to answer the phone at all. I emailed, texted, and called the hotel right after I received the book confirmation from Expedia and the day BEFORE my arrival because it was my first time to visit Panama. The property NEVER responded, so I had to call Expedia at the airport after my arrival. Long story short, Expedia could NOT...

"Next time you rent a property , tell the people the pool is being closed on Saturday for a special event /Private Party. Are you crazy??"

"Ein rundum schöner Aufenthalt. Sehr angenehmes Zimmer. Tolle Anlage und das Essen ist ausgesprochen lecker. Wir kommen wieder! "

"5star for sure !!"

"The hotel on a whole is very clean. I loved that everyday our towels were changed. Also, as you enter the hotel you can smell the freshness. I enjoyed the clean space every day."

"Reservar con expedía. Lo peor. Robo"

"Excellent hotel and great staff - everybody from the front desk to the restaurant staff to especially the housekeepers really make this hotel so comfortable and welcoming. The rooms & entire property are updated, clean & very comfortable. The location is central, perfect to explore by foot or short taxi rides, and has bars/restaurants, grocery & convenience stores within easy walking distance. We had a suite this time and, wow, it will be hard to go back to a regular room."

"Was a nice stay"

"The room was very nice, air conditioning worked well, great area close to shopping mall "

"great service all round "

"Espectacular "

"Part of our extended stay at this hotel, the customer service team was very kind and assigned us the same room."

"Todo estuvo perfecto c hermoso hotel y la atención increíble, súper recomendado "