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"The room service was good. We got no discount voucher as promised for anything. The refrigerator was never stocked. We booked for 3 and only got 2 bottles of water at any given time. They were short on towels and rags. No valet service was available to assist with our bags in the morning of our departure as they do not have any available for early hours. The outlet mall was not bad but most stores were unoccupied so the selections were extremely limited. When we wanted to book our tours, that...

"I do not like the fact I was NOT offered the possibility of DELAYIng my arrival due to the last minute change in my transfer. Multiple times I tried to unsuccessfully."

"The hotel doesn’t have king-size beds, so Expedia’s listing is false advertising. Overall, the hotel was okay, nothing special, but nothing terrible either. The BBQ restaurant was absolutely trash. The Mediterranean restaurant was okay, while the buffet was hit or miss—sometimes good, other times pretty meh. On the positive side, the staff were super friendly and welcoming, even though not many of them spoke any English. Would I go back unfortunately no."

"This hotel is close to several restaurants. I enjoyed my time here. Me and my friends were upgraded to a suite and loved it."

"Lovely hotel, easy access to stores and restaurants"

"The staff is amazing!! Love this place!"

"Room was cleaned every day. Staff was very helpful and available when needed and thankful for them understanding English."