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"Housekeeping did an excellent job cleaning the room daily. However, there were some maintenance items that needed attention. Half of the plug receptacles in the room were inoperable. The frosted glass wall between the bathroom and room was very pretty. However when anyone got up in the middle of the night to use the toilet, the lights shined right through and lit up the entire room. All of the staff were very friendly and very helpful. They made our stay pleasant. The daily breakfast buffet had...

"Linda estadia, la habtación que nos dieron, era fabulosa, con una bueva vista!!! lo demás todo bien, creo que lo mejor es ir entre semana para disfrutar con menos personas, la variedad de comida en el restaurante principal es limitada, ya que practicamente es lo mismo entre almuerzo y cenas, son muy pocas cosas las que cambian, al igual que los desayunos."

"The staff were always friendly and helpful! We did not have a bad meal the entire time! It is also refreshing that the staff do not have their heads in their cell phones…. They are there to work! Truly a pleasurable experience! In addition, the restaurant managers always came by the table to ask how the food and service was!"

"Es un hotel ubicado en una muy buena zona, precio módico, limpia la habitación, buena atención, muy recomendable"

"Muy bueno todo."

"Para el precio no esta mal pero si puedes reservar el megapolis esta en mejores condiciones."

"Excelente"

"The entertainment factor for kids was good, the beach also nice and calm, but the staff seemed overworked and exhausted. They charged us for 3 pool towels when we didn’t even realize we had to return them at the end of the day, we left them by the pool. We did not take the towels, and so they charged us for something we did not even get. We assumed staff collected all the towels at the end of the day. Front desk and manager was not helpful at all, more rude than anything else. The food was below...

"The location is conveniently located to find restaurants, grocery stores etc. The staff was not friendly, infact borderline rude, no willingness to help. I called three times for washcloths"

"Place was clean staff was friendly"

"Everything was perfect, they heard that I was celebrating my birthday, they left an amazing dessert in my room on my birthday."

"Excelente"

"A comfortable hotel with all the needed modern day amenities. I was particularly impressed with the pleasant nature of the staff despite a present language barrier. Brenda from the housekeeping team was truly amazing for the entire trip and made the stay even better for my travel party. Special mention should be made of the breakfast service which was exceptional morning after morning."

"The cleaning staff was excellent and cleaned everyday. The lights in the room were not working and the room was very dark. The ac unit was also not functional so the room was hot. I contacted front desk on this when I arrived, they promised to send a maintenance person. Day 1 no one came, complained again. Day 2 no one came, complained again. Day 3 after complaining again the maintenance person promptly came and sorted the lights. He was not able to fix the ac, said it was a fault on roof, and...

"It was ok."