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"The staff are very helpful and polite."

"I would definitely stay there again!"

"The mattress was really hard and some of the lights were broken. They need to be more on top of their repairs etc"

"Super super old hotel! If you been to AllInclusive in Mexico that would be ammenities from 1990s… but service amazing, food was pretty good! Very Old rooms but AC blasting good Zero complains for such an outdated property!!!"

"Good location good price"

"Sin duda regresaría."

"El hotel estaba super lleno, al punto que la piscina se veía turbia. En en el area de la piscina hay una estación de músicacon un DJ... que esta muyyyy alto. Hicimos reserva en el restaurante Coco Solo, sin embargo, no es comida a la carta, es un buffet de carnes comun y corriente un tanto fría. La comida del buffet principal si estuvo muy rica. Nos hicieron limpieza y eramos 4 personas y solo nos reemplazaron dos toallas, me comunique a recepción para que me trajeran las que faltaban y nunca me...

"Los servicios y atención excelentes. 100 % recomendable y la ubicación ideal"

"Tuve una muy buena experiencia. El lugar estaba limpio, bien ubicado y el personal fue muy amable y atento durante toda la estancia. El proceso de check-in fue rápido y todo funcionó tal como se esperaba. Sin duda volvería a hospedarme aquí y lo recomendaría a quienes busquen una opción cómoda, con buen servicio y una excelente relación calidad-precio."

"Our stay at Decapolis Hotel was absolutely amazing from start to finish. The hotel is modern, clean, and in a fantastic location with easy access to restaurants, shopping, and attractions. The rooms were spacious, comfortable, and always kept spotless by the housekeeping staff. What really made our stay memorable was the outstanding customer service. Every member of staff we encountered was friendly, professional, and eager to help. They made us feel welcome from the moment we checked in until...

"Great breakfast, location excellent, staff friendly and spacious room"

"It was perfect"

"Highly recommended!"

"It’s not a bad hotel but it’s not a good one either…. For a well seasoned traveler that enjoys amenities. Pros Clean property Rooms are nice & up to date Friendly staff Nice view of the rain forest from your room if you’re booked on that side Cons They will charge you for food on your first and last day of stay even though you have an all inclusive stay They will not give you your all inclusive wrist band until 3pm on the dot even though we checked into our rooms at 240pm they made us come...

"This could had been an excellent stay but the apartment was ready 2 hours after expected check in, which was challenging given the amount of suitcases we had."

"El servicio fue bueno de parte de los empleados, pero el hotel es en alfombra y el olor a humedad fue muy fuerte, no lo recomiendo para gente alérgica. La bañera estaba despintada y el agua no calentaba en la bañera de mi habitación. Los elevadores, sus botones estaban rotos y no podíamos bajar al lobby en ciertos elevadores."