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"We absolutely loved it. We stayed in the junior suite and it was amazing! The food was good and tasty! And the wildlife was interesting sloths, iguanas, and raccoons. We definitely plan to come back really soon!"

"Clean room"

"everything is ok!"

"Overall, the property itself is nice, and it offers what you would generally expect from an all-inclusive resort. Unfortunately, the experience was overshadowed by extremely poor customer service, particularly from the front desk and security staff. When we checked in, the hotel mistakenly gave us the wrong wristbands. The following day, security approached us and aggressively escorted us across the resort—while we were wet, and covered in sand—to the front desk because of their mistake....

"just a great place !!!!"

"Breakfast was good, balcony outside room was nice to look out, lobby, bar, and cafateria were all comfortable and clean,"

"Good for families with kids."

"We end up checking out early because of issues with the property; still waiting for a refund - the property idea of addressing issue was offering another room, which had the same issues as the others."

"Clean room"

"Anna was a great help with checking in. Anna also gave me good advice when it came to transportation getting around and booking tours. I would recommend them."

"Excellent stay"

"The property was excellent, staff"

"Todo bien"

"Spacious and clean rooms. Great food and drinks with multiple options. Each and every staff member, regardless of their rank, was very friendly and professional. Accommodated us the best they could every time."

"El hotel ofrece una vista increíble"

"It wasn't a horrible stay but I wouldn't stay there again. I'll start with the negatives and finish with the positives. -s The hotel is very dated and looks like it. The sink in my room drained very slowly and the faucet in the tu dropped continuosly. Many of the outlets didn't work. But in all fairness that may have been me. Outlets that didn't work for worked after housekeeping plugged things into them. The location in my opinión wasn't very good. Limited choices of restaurants in walking...